How we communicate today
Business phone systems hardly changed after they were introduced in the 1950s: an on-location PBX managed multiple phone lines and routed calls. Sure, there were technical advances and add-on services enhanced performance, but communication was basically limited to voice.
Today, however, there are countless ways to email, text, buddy, share, video chat, conference—and place a call. This brings tremendous advantage by increasing the speed of business. But it also spawns equally tremendous complexity. How can IT departments keep up with administering and securing a multitude of applications? Fortunately, there's a better way.
Unified Communications: Putting it all together
Beyond a "phone system" - it's a communications platform