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Case Studies
ALL Erection & Crane Rental Corp. standardizes dozens of offices on ShoreTel Sky’s cloud-based VoIP solution Deploy a hosted VoIP phone solution across numerous facilities After a series of acquisitions, ALL Erection Crane and Rental Corp. (AEC) needed to replace a myriad of...
Case Studies
Auditoría Superior de la Ciudad de México Relies on ShoreTel for Improved Communications Efficiency Auditoría Superior de la Ciudad de México looks for increased efficiency When one thinks of the service provided by government offices, the average opinions are not positive. That...
Bay Federal Credit Union
Case Studies
Bay Federal Credit Union creates countrywide voice system with ShoreTel’s distributed IP PBX Member service suffers The phone system, which was a collection of antiquated key systems and Centrex service, had become a barrier to improving member service. Members were kept waiting...
Case Studies
ShoreTel UC makes plenty of dollars and lots of sense for accounting and advisory firm BDO Canada LLP Legacy system falling behind the times BDO maintains high levels of customer satisfaction, and partners understand the importance of serving global clients as if they were right...
Case Studies
ShoreTel delivers the most comprehensive communication, safety, and collaboration feature set, below budget and ahead of schedule Replacing a 20-year-old Nortel phone system The previous Nortel phone system had served the district for nearly two decades and was failing at a very...
Bell Gully
Case Studies
After selecting ShoreTel, a 173-year-old law firm had a fully implemented Unified Communications solution in just eight weeks Communications is fundamental to the firm’s success Bell Gully’s service is founded on being available, responsive, commercial, solutions-focused, and...
Better Business Bureau
Case Studies
Better Business Bureau brings out the best in communications with ShoreTel UC Legacy system on its last legs Boston BBB’s previous phone system was becoming increasingly expensive to maintain and with offices in three locations, and remote employees, the BBB was not able to...
BKF Engineers
Case Studies
ShoreTel VoIP system promotes collaboration, cuts TCO in half, and saves BKF $65,000 per year Poor phone system results in loss of business Callers weren’t getting connected, important voicemail messages ended up in dead-letter boxes, and the manufacturer couldn’t get the auto-...
Brimbank City Council
Case Studies
Brimbank City Council delivering community first approach to service delivery, assisted by ShoreTel Unified Communications ShoreTel Connect UC and Contact Center: the communications and collaboration platform for Brimbank’s digital transformation agenda Brimbank City Council (‘...
Buffalo Sabres
Case Studies
The Buffalo Sabres enhance customer service and score a hat trick with ShoreTel conferencing, reporting and mobility New goal: Modern telephony that doesn’t require expensive third-party support The Sabres’ aging telephone system had become increasingly less reliable. It was...

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