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Case Studies
With the ability to personalize calls with candidates through CRM integration, ShoreTel Sky phones provide Abacus Service Corporation a priceless competitive advantage Abacus upgraded its phone system for better quality assurance, but within a month of deployment, the firm was...
Brimbank City Council
Case Studies
Brimbank City Council delivering community first approach to service delivery, assisted by ShoreTel Unified Communications ShoreTel Connect UC and Contact Center: the communications and collaboration platform for Brimbank’s digital transformation agenda Brimbank City Council (‘...
Case Studies
ShoreTel Sky’s integration with applicant tracking tool JobDiva gives Eric Robert Associates greater efficiencies Looking for the right fit Staffing company Eric Robert Associates has multiple offices in New York, New Jersey, North Carolina, and Florida. The company needed a...
Case Studies
Law firm uses ShoreTel’s UC System to integrate with its business applications and increase productivity The verdict: Firm needs a system upgrade Jones Waldo Holbrook & McDonough is a full-service law firm with more than 85 lawyers. It was using a Harris PBX-based telephone...
ShoreTel-Connect-CLOUD-Fax
Product Documents
ShoreTel Connect CLOUD Fax accommodates and enhances traditional faxing by incorporating the feature into our hosted phone system functionality. With ShoreTel Connect CLOUD Fax, users can send and receive faxes from their desktop or mobile devices, streamlining the process and...
ShoreTel-Connect-CLOUD-Scribe
Product Documents
The ShoreTel Connect CLOUD Scribe service transcribes voice messages received by a ShoreTel phone system user and sends the text, along with a WAV file, to a specified e-mail address. ShoreTel Connect CLOUD Scribe enables the ability to visually review voice mail and save the...

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