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Case Studies
ShoreTel UC system transforms multi-office health service and treats the bottom line to $450,000 in annual savings A New Zealand national nonprofit health service struggles with ailing phone system Access Homehealth provides support to 15,000 people in home care. The...
Airlie Women’s Clinic
Case Studies
ShoreTel UC system saves precious time for patient care at Airlie Women’s Clinic New facility opens the door for telephony upgrade Airlie Women’s Clinic decided to open a second facility. While the additional clinic was nearby, it was impractical to operate two separate...
Boston Baskin
Case Studies
ShoreTel’s Unified Communication VoIP phone solution helps the Boston Baskin Cancer Foundation elevate the level of patient care 3Com system was continually crashing With the inability to conference, page, or route calls to accommodate special needs, patient care was affected by...
Case Studies
Healthcare management firm Caduceus decides ShoreTel Sky is the right diagnosis for its heavy call center volume Caduceus is a healthcare management firm with a high call volume during various billing cycles. Its PBX system was frequently down, unable to handle growing call...
Callidus Health
Case Studies
HIPAA Compliant Communications Platform Adheres to Strict Regulations for Healthcare Communications Suite Development Options get Healthcare Solution Up and Running Fast The Challenge: HIPAA Compliant Platform As a startup, Callidus Health needed a reliable platform to serve as...
Case Studies
ShoreTel Connect CLOUD offers Cape Medical Supply the features and access to information it needs to enhance customer service Replace an on-premises system with cloud-based solution with more robust features With an old phone system lacking features to meet the needs at Cape...
Case Studies
ShoreTel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits Prior system did not support contact center capabilities or unified communications Capstone Pediatrics has 11 locations...
Case Studies
ShoreTel improves Carson Tahoe Hospital’s communications condition by providing high availability and reliability New building, new phone system Carson Tahoe Regional Healthcare built a new facility—a 146- bed hospital with approximately 250 physicians and staff. To streamline...
Cascino Vaughan Law Offices
Case Studies
Cascino Vaughan Law makes a case for ShoreTel Sky’s scalability, reporting capabilities, and cost savings Too Old To Upgrade A failing 14+ year-old system from InterTel, and a voice mail solution with an operating system written by IBM in the 1980s, was expensive and lacked...
Case Studies
ShoreTel VoIP is the antidote to improving collaboration and maximizing patient revenue at Community Physicians Grou Time to transition from an aging, maintenance-intensive Toshiba Community Physicians Group has nine clinics in Arkansas and Oklahoma, which cover 900 square miles...

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