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Case Studies
American Title improves bottom line and communications in a time-sensitive business Move clears the way for new system American Title was looking to consolidate two offices in Omaha, Nebraska into one larger office. This was going to require a larger telephone system. The...
Bay Federal Credit Union
Case Studies
Bay Federal Credit Union creates countrywide voice system with ShoreTel’s distributed IP PBX Member service suffers The phone system, which was a collection of antiquated key systems and Centrex service, had become a barrier to improving member service. Members were kept waiting...
Case Studies
Cascade Community Credit Union replaces Nortel BCM system with ShoreTel UC at 50% of the cost. New branch stretches IT resources Cascade Community Credit Union in Douglas County, Oregon, has 33 full-time employees and three branches. With construction on a fourth branch under...
CBS Bank
Case Studies
CB&S Bank replaces patchwork of PBX systems with comprehensive ShoreTel IP Unified Communications system Disparate system not paying dividends CB&S Bank had incompatible PBX phone systems throughout its offices. These disparate systems did not work well together and the...
Community Bank Trust
Case Studies
Community Bank puts its trust in ShoreTel VoIP to provide easy management, scalability, and better customer service Disparate systems led to inconsistencies Rapid growth due to adding new branches and growing established branches was offering meager returns. There was no...
White Papers
ShoreTel Proves High Value in TCO Equation for Banks, Distributors and More. Introduction When distributor Russell Sigler tripled in size overnight, the company’s existing Avaya system needed to be replaced just as quickly. Customers in Arizona, California, Idaho, Nevada, New...

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