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Case Studies
ShoreTel-managed and -hosted phone system enables Cargo Airport Services to add new airline agents on the fly ShoreTel Sky offers customer service-oriented CAS a superior cloud-based phone system Cargo Airport Services USA (CAS) provides services to more than 16 carriers in 16...
Dart Transit Company
Case Studies
DART Transit Company gets behind the wheel of IP progress with a ShoreTel UC solution, for simpler, smarter, and cost-effective business operations No more tune-ups for aging system DART’s primary mode of communications: a mid-1980s Mitel SX-2000 PBX system. It needed better...
Case Studies
ShoreTel Enterprise Contact Center enables Fort Worth Transportation Authority to provide exemplary customer service The road to increased functionality The T had a Nortel PBX-based telephone system and analog telephones across its three locations. Beyond the need for more...
Case Studies
Headquarter Toyota uses ShoreTel UC to drive cost savings, streamline processes, and improve customer interactions Jangling the keys of change with VoIP With two locations and now 300 employees, the company sought more efficient ways to conduct meetings and expedite staff...
Case Studies
Lynden moves to ShoreTel VoIP for a cost-effective way to deploy a single voice system throughout its shipping empire Traditional telephony unable to deliver This Anchorage, Alaska-based enterprise was feeling the constraints of its aging network. Traditional voice platforms...
Case Studies
Premium Choice prioritizes call handling with ShoreTel UC and ShoreTel Enterprise Contact Center Provide better service in a high-traffic environment With more than 70,000 Internet quotes and more than 2,000 emails a day, Premium Choice needed a system that could prioritize...

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