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Best Fit eBook
eBooks and Guides
Unified communications (UC) technologies go beyond telephony by seamlessly integrating applications used by workers every day, no matter their device or location. With the capability to improve collaboration, productivity and overall business performance, choosing the UC...
Comparing-UC-Vendors-6-Key-Considerations
eBooks and Guides
This eGuide presents six key considerations to guide your UC vendor selection. It includes a checklist of performance criteria for each consideration, and a table for recording your impressions.
Countdown-to-Contract-Expiration
eBooks and Guides
Behind every good business decision is good planning and research. Although the expiration of your business phone contract may seem like a long way off, there’s no time like the present to begin getting your ducks in a row. Our free, interactive planning guide can help you...
Customer-Service-Pain-Points
eBooks and Guides
Long hold times, scripted-sounding agents and the lack of proactive outreach on the part of many businesses were among the pain points that consumers highlighted in our third annual customer service survey. Download our full report for the top 10 takeaways and other detailed...
eBooks and Guides
According to Telework Research Network, the top reasons employees want to work from home (including both federal employees and the private sector) are: According to the Bureau of Labor Statistics, one in four U.S. employees work from home at least some of the time. With such a...
Best Fit Infographic
eBooks and Guides
Businesses worldwide are embracing unified communications solutions as a tool to better compete in today’s demanding marketplace. Here’s how.
eBooks and Guides
SIP (Session Initiation Protocol) is the signaling standard that enables person-to-person multimedia communication in a single network session. Surveys indicate that by 2015, the majority of businesses will use SIP and utilization of T1 lines will decline. SIP is an ideal...

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