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Struthers Case Study

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ShoreTel SIP Lowers Costs and Improves Service Reliability for Ohio School District

Struthers

Government Budget Cuts Lead Ohio School District to Savings with ShoreTel SIP

Finding a reliable SIP trunking solution that fits within their budget without losing quality

Struthers City Schools is an Ohio school district that provides diversified, integrated and flexible curriculum to develop independent and responsible citizens capable of making critical decisions.

After learning that they would no longer receive an 80% government discount to offset expenses for their communications solution, Struthers school district was forced to carefully evaluate their communications vendors.

Struthers City Schools determined that their current SIP trunking provider didn’t fit within the new budget and selected ShoreTel SIP to reduce costs, preserve call quality and ensure uptime.

With ShoreTel’s help, the entire Struthers school district was implemented and transitioned to their new SIP trunking solution within weeks. To ensure uptime during potential local Internet outages, ShoreTel SIP teams configured a Digital Subscriber Line (DSL) as a back-up for Struthers City Schools. The DSL service allows the school district to transmit data over their standard copper telephone line instead of the Internet in the event of an emergency to avoid downtime.

Quality and cost within budget

ShoreTel SIP delivered a new SIP trunking solution for Struthers City Schools - within their new budget and without sacrificing call quality or reliability.

By switching to ShoreTel SIP, Struthers City Schools was able to save $700 a month on telephony costs, resulting in over $8,000 in annual savings. Without long-term contracts, Struthers City Schools also has built in flexibility in the event of future budgetary changes.

Additionally, ShoreTel’s DSL option for SIP trunking and convenient, US-based support deliver increased reliability and piece of mind for the school district’s IT teams.

“BUDGET CUTS BECAME MUCH LESS STRESSFUL FOR ME THANKS TO SHORETEL SIP. I WAS AFRAID WE WERE GOING TO HAVE TO DOWNGRADE IN CALL QUALITY BY SWITCHING TO A CHEAPER PROVIDER, BUT WE’VE EXPERIENCED EXCELLENT CALL QUALITY AND RELIABILITY. THEIR DSL OPTION AND US-BASED SUPPORT TEAM HAVE MADE THIS TRANSITION EASY AND STRESS-FREE.”

Kevin Stoklosa, Director of IT
Struthers City Schools

CHALLENGE:

  • Significant budget cuts led an Ohio school district to seek a more affordable telecom vendor.

SOLUTION:

  • ShoreTel SIP’s affordable SIP trunking services helped the district stay within their new telecom budget without compromising reliability.

BENEFITS:

  • Thousands of dollars in annual savings
  • Backup DSL service option to ensure uptime
  • Reliable, clear call quality
  • Convenient, US-based support

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