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How ShoreTel Unified Communications Compares to Avaya

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An effective UC solution should be truly unified—not a loose collection of distinct products, but a single platform with integrated capabilities. It should offer an integrated user interface that allows workers to move seamlessly among multiple modes of communication and provide a straightforward architecture with an easy-to-use management console to streamline administration. A UC solution should also be easy to scale, so organizations can expand the solution as business grows without having to “rip and replace” existing systems.

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An effective UC solution should be truly unified—not a loose collection of distinct products, but a single platform with integrated capabilities. It should offer an integrated user interface that allows workers to move seamlessly among multiple modes of communication and provide a straightforward architecture with an easy-to-use management console to streamline administration. A UC solution should also be easy to scale, so organizations can expand the solution as business grows without having to “rip and replace” existing systems.

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