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ShoreTel Sky InsightSquared Integration

ShoreTel InsightSquared

Overview

ShoreTel has partnered with InsightSquared, the leading provider of business intelligence software for small and medium-sizes businesses.

As a result of the partnership, ShoreTel customers will be able to manage their data generated from ShoreTel Sky alongside data from other systems, such as their CRM or applicant tracking system, in InsightSquared’s business intelligence product. This empowers decision makers to make better, data-driven decisions in order to improve efficiency and increase revenue.

Benefits

  • Manage data from the business phone system and other applications, such as the CRM or applicant tracking system, in one easy to use interface
  • Visualize trends in voice and data to understand the “why” of spikes and valleys in activity
  • Save time, effort and money by eliminating the need to manually generate reports or hire data analysts
  • Identify actions that will positively impact efficiency and revenue