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Make Teams Productive

ShoreTel Connect collaboration turns conference calls into online meetings with messaging, web sharing, and video

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Never Miss A Call

ShoreTel Connect mobility keeps you connected with desk phone features and functionality everywhere you go

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Improve Business Intelligence

ShoreTel Connect advanced apps and integrations maximize the value of CRM and other business process programs

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Amplify Customer Experiences

ShoreTel Connect Contact Center nurtures profitable customer relationships by phone, chat and email

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ShoreTel Connect Brilliantly Simple

Essentials
Standard
Advanced
Phone License (Extension + Mailbox)  Check Check Check
PBX Features  Check Check Check
ShoreTel Connect Director  Check Check Check
ShoreTel Connect desktop app  Check Check Check
Voicemail Check Check Check
Audio Conferencing (8-Party) Check Check Check
Desktop Sharing 1 Check Check Check
Video Calling Check Check Check
Instant Messaging Check Check Check
Presence Check Check Check
Softphone Check Check Check
Outlook® Integration Check Check Check
Web & App Dialers Check Check Check
Find Me, Follow Me Check Check Check
ShoreTel Connect mobility app1 - Check Check
Remote phone license - Check Check
Salesforce® or other CRM integration2 - Check Check
Operator - - Check
Workgroups Check 3 Check 3 Check 3
Contact Center Check 3 Check 3 Check 3
1 Requires server and licensing.
2 For a list of supported integrations, see the ShoreTel Connect Advanced Application catalog.
3 ShoreTel Connect ONSITE Workgroups and ShoreTel Connect ONSITE Interaction Center are sold separately.

ShoreTel Connect ONSITE Product Plans

ShoreTel Connect lets you mix and match product plans to suit your needs

ShoreTel Connect Brilliantly Simple

Essentials
Standard
Advanced
Phone License (Extension + Mailbox)  Check Check Check
PBX Features  Check Check Check
ShoreTel Connect Director  Check Check Check
ShoreTel Connect desktop app  Check Check Check
Voicemail Check Check Check
Audio Conferencing (8-Party) Check Check Check
Desktop Sharing 1 Check Check Check
Video Calling Check Check Check
Instant Messaging Check Check Check
Presence Check Check Check
Softphone Check Check Check
Outlook® Integration Check Check Check
Web & App Dialers Check Check Check
Find Me, Follow Me Check Check Check
ShoreTel Connect mobility app1 - Check Check
Remote phone license - Check Check
Salesforce® or other CRM integration2 - Check Check
Operator - - Check
Workgroups Check 3 Check 3 Check 3
Contact Center Check 3 Check 3 Check 3
1 Requires server and licensing.
2 For a list of supported integrations, see the ShoreTel Connect Advanced Application catalog.
3 ShoreTel Connect ONSITE Workgroups and ShoreTel Connect ONSITE Interaction Center are sold separately.