A bundled call center in the cloud
ShoreTel Connect Contact Center is your all-in-one solution
Wish your cloud phone system offered more features so you can serve your customers and manage call volume better? Know that you want hosted contact center solution? ShoreTel Connect Contact Center could be the right choice for you.
ShoreTel Connect Contact Center extends contact center functionality to your entire enterprise. Just like ShoreTel Connect CLOUD, it's managed by our IT professionals at our data centers, so you can rely on it worry-free, while maintaining local control over system call flow scripting and reports.
the advantages of a fully hosted Contact Center solution
Integrate phones, email and chat with CRM, advanced call routing and reporting