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Esnatech

Esnatech Office-LinX seamlessly integrates ShoreTel telephony and Unified Communications (UC) services within Google Apps to provide organizations with native call control in Google Gmail and Google Contacts and federated phone presence in Google Talk. Office-LinX UC integration platform provides users to the ability to leverage ShoreTel’s Shoregear UC services within the convenient and familiar Google Apps interfaces.

 

Features

  • One click to call from Gmail 
  • Federated phone and mobile status within Google Talk
  • Seamless escalation
  • Detailed call logs in Gmail
  • Multiple PBX integration

Benefits

  • Highlight any phone number and place a call from anywhere within Google through the ShoreTel PBX.
  • See others availability and their location right within Google Talk.
  • Easily escalate from chat (IM) to a voice or video call without leaving Google.
  • Calls are automatically logged and organized inside a Gmail folder. 
  • Easily integrate Google Apps with multiple PBX environments at the same time.

Resources

ShoreTel Innovation Network - ShoreTel Validated