SANDY, Utah (February 2, 2016)—Telarus Inc., master agent and owner of VXSuite and national distributor of voice, data, and cloud infrastructure services, today announced it has entered into an agreement to sell ShoreTel® Connect™ CLOUD. The agreement paves the way for the 1,500 channel partners of Telarus, many of whom specialize in hosted voice and unified communications services and already offer the ShoreTel onsite solution, to offer a premier cloud-based collaboration solution from ShoreTel to their clients.
ShoreTel Connect CLOUD is a fully hosted and managed end-to-end unified communications as a service (UCaaS) solution. The ShoreTel Connect client changes how companies communicate with a unique collaboration experience that is intuitive and forgiving, setting a new standard for a natural user experience and placing enterprise communications on-par with personal communications.
“We are very excited to be able to offer ShoreTel Connect CLOUD,” said Doug Tolley, Telarus senior vice president of sales. “Our experience in working with VXSuite partners, many of whom are ShoreTel dealers, gives us a unique understanding and knowledge around both ShoreTel’s hosted and premises-based solutions. We are unique in the master agent space.”
In September 2015, Telarus announced the acquisition of VXSuite, a software platform that provides analytics and reports to troubleshoot VoIP performance. To support its network of ShoreTel VARs, VXSuite hired engineers and phone system technicians capable of hands-on interaction with all aspects of ShoreTel hardware. These VXSuite technicians were hired into the Telarus engineering department and are available to all Telarus selling partners upon request.
“ShoreTel Connect CLOUD and Telarus are a great fit,” said David Petts, senior vice present of worldwide sales at ShoreTel. “Technology partners who source through Telarus will experience a deep level of support, including product design, pricing, implementation, MOS score reports, and day-to-day maintenance. We look forward to a great long-term partnership with Telarus and its sales partners.”
“Our vision is to make selling the ShoreTel Connect solution, including onsite, cloud and hybrid, through Telarus a unique, simple and profitable experience,” said Roger Blohm, president of VXSuite, whose company was recently acquired by Telarus. “Since many of our partners already have a relationship with ShoreTel we are well positioned now, as a master agent, to expand the ShoreTel, Telarus and VXSuite portfolio into the traditional cloud community. In our view, as an existing ShoreTel partner, we are able to assist the subagent community because we speak the ShoreTel language and can help them through the sales process.”
Telarus is a technology services master agent who holds contracts with over 50 data, voice, and cloud providers. To help our partners See What Others Can’t, we have created a set of tools to help them win more business. We are proud to offer our partners monitoring the performance of all circuits ordered, patented pricing tools aide in carrier selection/optimization and cloud engineers to aid partners in complex network design. Our project management team ensures the services ordered are turned up properly. Account management allows partners to focus on selling while our team manages the renewal process and upsells on their behalf. Telarus was voted the best master agent by the members of the Telecom Association for over five years in a row and is a top 3 channel partner for nearly all providers it represents.
About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.
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ShoreTel, ShoreTel Connect and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries.