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ShoreTel UK Expansion: Partnership with Nuvola Distribution

Service Value Added Distributor Collaboration Supports UK Enterprise Mobility and Contact Centre Innovation
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Bracknell, UK – Aug. 4, 2015 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, today announced its partnership with service value added distributor, Nuvola Distribution, to support ShoreTel’s UK expansion strategy.

This relationship will drive enterprise mobility and contact centre innovation in the UK market, and help partners address an increased demand for UC services. Nuvola offers ShoreTel Enterprise Contact Centre (ECC) and ShoreTel UC services, as well as a full maintenance and support services – assisting new resellers to deliver ShoreTel solutions. Nuvola has vast installation and integration experience with ShoreTel mobility and offers consultative services around application integration.

Adrian Hipkiss, vice president of EMEA at ShoreTel, commented, “We selected Nuvola for its UC services background including skills in application integration and cloud services. Alongside its services capabilities, Nuvola, as a true service value added distributor, is strongly committed to offering customers the solution that is just right for them, which is something we value highly. This partnership marks further expansion of our business in the UK and will allow us to address both new markets and new types of partners. This will help us to continue to deliver flexibility and choice to businesses around communications in the enterprise.”

Michael Lloyd, MD at Nuvola Distribution, commented, “In today’s IT environment the reseller must be able to deliver the ‘total’ solution and partnering with ShoreTel and Nuvola in the UK ensures they are in position to do this. Brilliantly simple technology and a strong services pedigree are a winning combination, and we are looking forward to the next chapter.”

About ShoreTel
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions powering today’s always-on workforce. Its flexible communications solutions for on-premises, cloud and hybrid environments eliminate complexity, reduce costs and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit

About Nuvola Distribution
Nuvola are an established Value Added Distributor of leading technologies in the UC & Collaboration marketplace. The company also provides its customers with a fully comprehensive range of services including pre-sales, engineering, installation and technical support. Nuvola is working with of a wide range of resellers who are helping businesses across various markets to achieve compliance, improve customer satisfaction and optimize operational performance.

Legal Notice Regarding Forward-Looking Statements
ShoreTel assumes no obligation to update the forward-looking statements included in this release. This release contains forward-looking statements within the meaning of the “safe harbor” provisions of the federal securities laws, including, without limitation, that this relationship will drive enterprise mobility and contact centre innovation in the UK market, and help partners address an increased demand for UC services; that this partnership marks further expansion of ShoreTel’s business in the UK and will allow ShoreTel to address new markets and new types of partners; and that this will help ShoreTel to continue to deliver flexibility and choice to businesses around communications in the enterprise. The forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those projected. The risks and uncertainties include the intense competition in our industry, our reliance on third parties to sell and support our products, our ability to continue to grow our cloud-based solutions, our ability to grow or maintain our premise products, supply and manufacturing risks, the impact of service disruptions or security breaches, uncertainties related to global operations, our ability to control costs as we expand our business, our ability to attract, retain and ramp new personnel, potentially longer sales cycles, uncertainties inherent in the product development cycle, our ability to identify and execute on strategic opportunities; ability of third parties to successfully market and sell our products, uncertainty as to market acceptance of new products and services, the potential for litigation in our industry, the uncertain impact of global economic conditions and foreign exchange rates, including impact on customers’ purchasing decisions, and other risk factors set forth in ShoreTel’s Form 10-K for the year ended June 30, 2014, and in its Form 10-Q for the quarter ended March 31, 2015.

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ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. Nuvola is a registered trademark of Nuvola Distribution. All other trademarks, trade names and service marks herein are the property of their respective owners.

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