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ShoreTel Partners with Ingram Micro in China

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Hong Kong – June 7, 2016 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications (UC) solutions and phone systems, today announced it has extended its relationship with technology distributor, Ingram Micro® Inc. (NYSE: IM) to support customers and grow its business in the Mainland China market.

Building on its existing relationship in Hong Kong, Singapore and India, Ingram Micro is the sole distributor of ShoreTel premises Unified Communications solutions in mainland China. This development will provide members of the Ingram Micro channel partner network with access to a portfolio of solutions that offer businesses a high degree of flexibility, productivity and seamless integration with their business-critical applications.

Ingram Micro’s channel partners will be able to focus on customer service and address the increasing demand for UC services in the Mainland market, while Ingram Micro and ShoreTel manage the carriers, infrastructure, maintenance, support, applications and services.

“Our partnership with ShoreTel has allowed us to expand the range of solutions we provide to our growing base of channel partners and we are thrilled to be extending our relationship as ShoreTel’s sole distributor in mainland China,” said Vincent Lee, General Manager, Advanced Solution Group of Ingram Micro, China. “The growing adoption of unified communications has proved its way to increasing sales, service and support opportunities for channel partners. We have great confidence in ShoreTel’s goals of delivering significant value to our channel community’s customers and establishing a recurring revenue stream around unified communications.”

 “Extending our relationship with Ingram Micro into Mainland China is a major milestone for us. The company’s depth of experience with ShoreTel means we can extend the value of our solutions within this vast and fast-growing market,” said Frederic Gillant, VP of Asia Pacific, ShoreTel.

“Ingram Micro provides customers with the greatest range of choice and highest level of flexibility in communication solutions. We look forward to working together and helping enterprise customers across Mainland China toward goals of increased productivity and sharper competitive edge.”

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About ShoreTel, Inc.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple unified communications (UC) products, cloud services and IP phone systems powering today’s always-on workforce. Its flexible communications solutions for contact centers and cloud, onsite and hybrid UC environments eliminate complexity, reduce cost and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel’s innovative contact center solutions, application integration, collaboration tools, mobility, SIP trunking and business phones enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com.

About Ingram Micro
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead. Discover how Ingram Micro can help you Realize the Promise of Technology. More at www.ingrammicro.com.

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ShoreTel, ShoreTel Connect, the ShoreTel logo and “brilliantly simple” are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. Ingram Micro and Realize the Promise of Technology are trademarks or registered trademarks of Ingram Industries Inc. in the United States and/or other countries.  All other trademarks, trade names and service marks herein are the property of their respective owners.