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Solar Communications Ltd is ShoreTel's First EMEA Partner to Reach $1 Million Revenue

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LONDON, 2 September 2009 - ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications, announced today that Solar Communications Ltd, a telecommunication solutions provider, is its first partner in Europe to reach $1 million in revenue from selling ShoreTel products.

At the recent ShoreTel Champion Partner Awards 2009, Solar Communications also received the Reseller of the Year award for the second time along with the Customer Satisfaction and Deal of the Year award.

"We've been working with ShoreTel for four years now and have reached significant milestones as a company since then," said Mark Calhoun Colquhoun, CEO of Solar Communications Ltd. "Anything we achieve as a company is celebrated with our staff, which motivates them to exceed our customers' expectations everyday. Last year alone, ShoreTel helped us grow 20 percent and we expect 50 percent revenue growth next year, despite the current economic condition."

Solar Communications serves organizations of all sizes throughout the UK and Europe. Since joining the ShoreTel Partner Network, it has invested in hiring six additional engineers and in providing advanced training to its staff in Spain and Scotland. In a recent customer win, Solar Communications completed a successful ShoreTel UC system installation with a 1,000-seat call center for a leading finance and insurance company.

"We'd like to thank Solar Communications for their commitment to ShoreTel and congratulate them for achieving ShoreTel Reseller of the Year for the second year running," said Mark Swendsen, ShoreTel's Managing Director, EMEA. "We are extremely pleased with the success Solar Communications has had over the past year, and for their hard work as one of our biggest suppliers of the ShoreTel UC system in the UK. Solar has recently moved into the ShoreTel Contact Center arena, which we expect to be in great demand by organisations that require a complete, flexible and easy-to-manage IP communications solution."

The ShoreTel UC system is based on a distributed architecture designed for reliability and ease of use, and includes ergonomically designed phones, state-of-the-art switches, and feature-rich software for enterprise-class functionality at a low total cost of ownership. ShoreTel is renowned for its commitment to its partners and its dedication to world-class customer satisfaction. The company has been named Best Overall VoIP Provider for five years in a row by industry research firm, Nemertes Research.

About Solar Communications

Established in 1989, Solar is a telecommunications management provider that delivers integrated voice, data, IM, video and mobility solutions for corporate users of all sizes and industry types. Solar's unified solutions combine voice and data services on one resilient platform that enables users to access their communications services flexibly, via any desktop or mobile device. The quality of Solar's staff sets them apart. As telecommunications specialists they offer world class expertise, combined with a willingness to go that extra mile for customers.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.