SYDNEY, Australia, June 4, 2007 - ShoreTel, Inc., a leading provider of enterprise IP telephony solutions, today announced that insolvency firm Ferrier Hodgson has rolled out ShoreTel's leading edge IP telephony system to 105 users at its office in Sydney. The ShoreTel system was selected over systems from Avaya and Samsung and replaced an aging, leased Samsung PABX system.
The solution includes a ShoreGear-E1 which interfaces over an ISDN network to its service provider, ShoreTel 560 and ShoreTel 230 handsets and two ShoreGear-120 switches capable of supporting up to 240 IP phones. The complete Internet telephony system is managed using the browser-based administration interface, ShoreWare Director, from anywhere on the network. ShoreWare Director helps reduce maintenance costs and allows Ferrier Hodgson to manage the system entirely in-house, carrying out adds, moves or changes quickly and easily.
Ferrier Hodgson has a fleet of 'roaming' staff who work with clients externally. Using the ShoreTel IP telephony system, employees can answer and transfer calls as if they were at their desks, said Ferrier's IT manager Mustafa Mohabbat. "This is a compelling feature and something we can add to, whenever required. Also, the system allows us to set users up at different sites and use VPN links that are already in place. All of a sudden, call costs between offices become free, and calls interstate are only the cost of a local call because we use Least Cost Routing."
Steve Timmerman, ShoreTel's vice-president of marketing, says ShoreTel has introduced new capabilities that combine flexibility, manageability and usability and provides a unique technology architecture. "The ShoreTel platform offers attractive price points for all sizes of offices and provides the ease of use and management that keep customers satisfied," Timmerman said.
"ShoreTel offers a single hardware and software platform that spans all levels of key system and PBX functionality and addresses the needs of organisations with 10 to tens of thousands of employees," he said.
Established in 1976, Ferrier Hodgson is Asia Pacific's most widely recognised and highly respected provider of turnaround, reconstruction and forensics services. The Ferrier Hodgson Group has over 40 partners and 300 staff and offices in all major Australian capital cities, Hong Kong, Singapore, Malaysia, Indonesia, Japan and New Zealand. Its affiliation with the world's foremost risk consulting company, Kroll, ensures Ferrier Hodgson can be on the ground seamlessly and quickly in all major international markets. Visit: http://www.ferrierhodgson.com
About ShoreTel, Inc.
ShoreTel is a leading provider of enterprise IP telephony solutions. ShoreTel voice systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel's distributed software architecture and switched-based hardware platform extend enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. Founded in 1996, ShoreTel has achieved broad industry recognition for its technology and high customer satisfaction. For the last four years, IT executives surveyed by Nemertes Research, an independent research firm, have rated ShoreTel highest in customer satisfaction among leading enterprise telecommunications systems providers. A select, worldwide group of channel partners provide service and support. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 02 9959 8000.