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ShoreTel's IP PBX named PC Magazine's 'Best of the Year'

Flagship IP phone system takes top honors for design and ease of use
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SUNNYVALE, Calif., December 12, 2005 - ShoreTel™, Inc., the fastest growing IP PBX company in the United States and the leader in customer satisfaction, today announced that PC Magazine has named its ShoreTel 6 IP phone system "Best of the Year" in the networking category in its December 27th issue. ShoreTel 6 was extolled among products that, according to the publication's editors, represent "the cream of the year's tech crop."

"The ShoreTel VoIP solution impresses us with its strong combination of ease of use and design - from the telephone handsets to the switch and software," said PC Magazine editors. "ShoreWare Director (for administrators) and Call Manager (for end users) let companies get the most out of the feature-filled ShoreTel phones, which offer full integration with Outlook and a slew of answering, call-handling, and messaging options."

ShoreTel 6 is the sixth generation of ShoreTel's distributed IP PBX voice solution. ShoreTel has redefined telephone mobility with a new Office Anywhere feature which supports mobile users irrespective of their location. ShoreTel's exceptional management and integration capabilities get even better with integrated software distribution, media encryption, on-net dialing, and increased support of international operations. With native SIP support, ShoreTel 6 provides increased flexibility supporting connectivity to third-party devices such as WiFi phones, conference room phones and gateways. ShoreTel 6 also delivers several telephone devices including an entry level IP phone and a 24-button programmable button box for operators and assistants.

"Having an important industry resource like PC Magazine give ShoreTel 6 top honors for networking further validates our reputation for delivering the highest customer satisfaction in our industry," said John W. Combs, chief executive officer.

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com or call 1-877-80SHORE