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ShoreTel Signs Partnership with Territory Technology Solutions

Leading UC Solutions to be offered to Darwin's growing SMB and Enterprise market
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SYDNEY, Australia, June 24, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, is pleased to announce the signing of Territory Technology Solutions as a reseller partner.

Darwin-based Territory Technology Solutions (TTS) is an IT equipment provider and specializes in WAN, networking and infrastructure support. The company's vast experience across the Northern Territory has established it as a leading provider of service and support to SMB, corporate and government clients.

The opportunity to partner with ShoreTel arose when the managing director for TTS, Michael Feldbauer, started looking at alternative vendors to broaden the company's sales platform, and provide newer technology solutions in its portfolio. ShoreTel's reputation as an outstanding provider of reliable, scalable and easy-to-maintain UC solutions offered an attractive choice, according to Mr. Feldbauer.

"We conducted comparative reviews of solutions from a number of leading vendors and found that ShoreTel's UC solutions are particularly suited to WAN and multisite set-ups, which is our main focus here at TTS," Feldbauer said. "This strategic partnership with ShoreTel enables TTS to offer a wider range of high-quality products and more specific design solutions for our current and prospective clients."

TTS plans to offer ShoreTel's entire range of UC solutions, including its completely integrated IP phone system with PBX, voicemail, and unified messaging, among other advanced UC capabilities. In addition, ShoreTel is establishing itself as a UC industry leader through its high levels of customer satisfaction, innovative advances in technology, and by offering the industry's lowest total cost of ownership.

ShoreTel's managing director for Southeast Asia, Vasili Triant, believes this new partnership with TTS is an exciting opportunity to bring the many benefits and advantages of the ShoreTel UC system to businesses in Australia's Northern Territory.

"Territory Technology Solutions is a well-known and trusted IT equipment provider with a deep knowledge of the Darwin market," Triant said. "Becoming a ShoreTel reseller allows TTS to further expand its sales platform and provide a greater range of offerings for businesses looking for the best Pure IP UC solutions available at an attractive price," Triant said.

The ShoreTel UC solution is already proving to be a popular offering among TTS's clients, including a large health organization that has already placed a significant order.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.

About Territory Technology Solutions

Territory Technology Solutions (TTS) provides IT equipment sales, service and support advice to businesses and personal computer users throughout the Northern Territory. Established over ten years ago, TTS built their business on word-of-mouth recommendations to increase it to the successful and trusted business it is today. With a large range of hardware, software, services and communications products available, TTS have the right solutions to get the job done. For more information, visit http://www.techsolutions.com.au/