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ShoreTel Signs Leading Western Australia Telecoms Specialist

Recognised reseller Communications Plus to drive growth in WA market with ShoreTel's IP business communication solution
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SYDNEY, Australia, August 25, 2009 - ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), today announced a ShoreTel reseller partnership with leading Perth-based telecommunications specialist, Communications Plus.

Communications Plus enjoys more than 30 years' experience in providing organizations of all sizes across Western Australia with high-value, best-of-market telecommunications solutions and support. Its vast customer base includes sectors for aged-care, hospitality, and automotive.

"We were particularly attracted to the unique distributed architecture of the ShoreTel system and saw how it could benefit our clients," said Frank Green, managing director at Communications Plus. "ShoreTel's UC system easily fits into the existing infrastructure of our customers' businesses. As a result, it works seamlessly with existing applications and processes, resulting in easy installation and ongoing maintenance."

Communications Plus has earned a reputation throughout Western Australia for delivering high-performance, reliable telephony services and excellent customer satisfaction, and Green believes the partnership with ShoreTel is a good fit for both companies.

"We're delighted with ShoreTel's commitment to customer satisfaction, and pleased to have the opportunity to align ourselves with an award-winning offering," Green said. "We review and evaluate our partners very carefully, and our research highlights that some of ShoreTel's systems are still in operation more than ten years after original installation. We recognize genuine opportunities for our customers to save money and gain a productivity boost with ShoreTel."

ShoreTel is steadily growing its business reach across Australia and remains committed to working with only the most successful and customer-focused reseller partners, said Vasili Triant, ShoreTel managing director for Southeast Asia.

"Our growth record speaks for itself. Partnering with Communication Plus reinforces our business promise to help Western Australian businesses and enterprises work smarter and reduce their overall telephony spend," Triant said. "Communications Plus shares these goals and its established and experienced telecommunications presence in Western Australia is good news for businesses looking to maximize the advantages of IP telephony and unified communications."

About Communications Plus

Communications Plus is a 100% owned and operated Australian company. Communications Plus has a highly dedicated team of professionals with over 30 years of experience in telephone system supply & support. Communications Plus is one of the market leaders in the Western Australia communications industry. Its reputation has been built on the provision of personalised service to clients at the small, medium and enterprise levels. Communications Plus enjoys strong relationships with major suppliers, and confidently provides the right solution for any application at a competitive price. Communications Plus can tailor a communication solution and assist organisations take advantage of the cutting edge of technology. Visit www.comsplus.com.au

About ShoreTel

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.