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ShoreTel Signs Distribution Agreement with Distribution Central

Australian agreement with Distribution Central extends reach of ShoreTel’s business communications solutions
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Sydney, AUSTRALIA, August 10, 2012 – ShoreTel® (NASDAQ; SHOR), the leading provider of brilliantly simple premise and cloud-based business phone system and communication solutions with fully integrated unified communications (UC), today announced a new distribution agreement for Australia with Unity Systems®, a business unit of Distribution Central®. The agreement will increase local market specialization and availability of the ShoreTel business communications solution to partners and customers across Australia.

Unity Systems specializes in the distribution and services support of market-leading unified communications solutions to an extensive partner base of technology resellers and solution providers. ShoreTel has partnered with Unity Systems in Australia, giving resellers the ability to offer stand-alone ShoreTel products, as well as fully-integrated, multi-vendor solutions designed to best meet customer needs.

As ShoreTel continues to scale its global reach and extend deeper into the Australian market, the addition of an experienced, value-added distributor such as Unity Systems will ensure that ShoreTel continues to deliver unsurpassed quality and value to customers in Australia. Unity Systems will support the channel with highly skilled technical support and procurement capabilities.

Resellers and service providers looking to capitalize on increasing demand for simple, easily deployed business communication solutions will find the ShoreTel Champion Partner Program provides access to enhanced technology solutions given ShoreTel’s open platform, training and certification, sales incentive programs and marketing support.

Quotes

“We are thrilled to be working with Unity Systems in the Australian market. Unity Systems has a strong reseller and technical skills base to support ShoreTel’s unified communications and contact centre solutions, and Distribution Central and ShoreTel are very well matched in terms of our rates of growth in the local industry. This agreement extends ShoreTel’s market reach in Australia, and offers Unity Systems partners greater choice when it comes to offering business communications solutions to their customers.”
 - Jamie Romanin, regional director, Australasia, ShoreTel

“Unity Systems provides a range of channel enablement services to support our partners’ efforts in taking emerging and advanced unified communications solutions to their customers, to solve their business problems. The addition of ShoreTel to our Unity Systems portfolio enhances our UC offering and also broadens our channel enablement capabilities for our partners, as we further develop and refine our channel services, such as technical pre and post sales support, online quoting and configuration, and product lifecycle management, for a wider segment of the UC market.”
 - Nick Verykios, managing director, Distribution Central

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.