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ShoreTel to Ring NASDAQ Closing Bell

Company Rings in New Ways to Untangle Business Communications Complexity
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SUNNYVALE, Calif., November 4, 2009 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), today announced that chief executive officer, John W. Combs, and his executive team will ring the ceremonial NASDAQ stock market closing bell in New York City on Wednesday, November 11. ShoreTel's participation in this exciting opportunity comes on the heels of beating Cisco and other major competitors to be named best voice over IP provider for six years in a row by IT professionals in surveys conducted by independent analyst firm, Nemertes Research.

"It's an honor for us to ring the bell at NASDAQ. ShoreTel has had a momentous year in which we've grown market share and popularity even as the industry overall declined," Combs said. "This ceremony is symbolic as ShoreTel is ringing in a new era with business communication solutions that are designed to simplify IT management, reduce costs and boost productivity in the IP age."

Since the company was founded in the heart of Silicon Valley in 1996, more than 11,000 organizations have turned to ShoreTel's UC solutions because of their unique ability to untangle communications complexity. Ease of use and management have resulted in one of the lowest total cost of ownerships in the industry and ShoreTel has achieved the No.1 market-share position worldwide for small and midsize businesses using its UC desktop application, according to the Synergy Research Group.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.