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ShoreTel Receives INTERNET TELEPHONY Magazine's 10th Annual Product of the Year Award

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SUNNYVALE, CA, February 21, 2008 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications solutions, today announced that Technology Marketing Corporation's (TMC(R)) INTERNET TELEPHONY magazine (http://www.itmag.com) has recognized ShoreTel with its 2007 Product of the Year Award.

"ShoreTel has proven it is committed to quality and excellence while addressing real needs in the marketplace," said Rich Tehrani, TMC president and editor-in-chief of INTERNET TELEPHONY magazine, the VoIP Authority since 1998(TM). "INTERNET TELEPHONY is pleased to grant a 2007 Product of the Year Award to ShoreTel. We're proud to honor its hard work and accomplishments and look forward to more innovative solutions from ShoreTel in the future."

ShoreTel's top ranking in customer satisfaction has made it the fastest growing provider of distributed unified communications solutions worldwide. By offering extremely reliable and scalable solutions that are easy to use, ShoreTel enables businesses to seamlessly integrate communications with business processes, creating a more collaborative and productive enterprise.

ShoreTel's distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. The IP-based ShoreTel solution delivers immediate results and can be easily expanded and customized for industry-specific needs.

"This is the second year in a row we have won a Product of the Year Award from INTERNET TELEPHONY magazine, a solid demonstration of our sustained momentum in the industry," said Steve Timmerman, vice president of marketing at ShoreTel. "In 2008, we will continue to unleash products that wow the pundits and delight our customers."

About INTERNET TELEPHONY Magazine

INTERNET TELEPHONY has been the VoIP Authority since 1998(TM). Since the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine has a circulation of 225,000 including pass-along readers. For more information, please visit http://www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 6,000 most visited Web sites in the world by alexa.com*, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information about TMC, visit http://www.tmcnet.com.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.