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ShoreTel Partners with Telstra Dealer of the Year in South Australia

Wireless Communications To Drive Sales with ShoreTel's leading UC solutions
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SYDNEY, Australia, 10th September, 2009 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications, today announced that leading Adelaide-based telecoms specialist, Wireless Communications, now plans to offer ShoreTel's UC solutions to enterprises throughout South Australia.

Wireless Communications, the 2008 South Australia Telstra Dealer of the Year, specializes in wireless IP technologies and mobility strategies for organizations of all sizes and across all industry sectors. Its product portfolio focuses on telecommunications solutions and installations, and includes mobile wireless technologies based around the Telstra network, which provides local businesses with a complete communications solution.

The decision to partner with ShoreTel was a direct result of a recommendation to Nathan Freeman, general manager of Wireless Communications, by ShoreTel's major partner, Telstra. The company also conducted a thorough review of current viable UC providers in the Australian market.

"Wireless Communications was invited by Telstra to look at the ShoreTel solution," Freeman said. 'Our commitment to delivering exceptional customer service means that we are very conscious about who we work with. Our mission focuses on providing customer-first, customer-best telecommunications services and solutions that are easy to use and maintain, and ShoreTel complements this vision perfectly. Its IP-based solutions deliver integrated voice, video, data and mobile in a brilliantly simple way, and ShoreTel's recognised levels of customer satisfaction made it a natural fit for our business model."

ShoreTel's ease of deployment, management and use, combined with the system's scalability also were key factors in the partnering decision, Freeman added.

ShoreTel joined Telstra's Business System customer program earlier this year in a joint venture that combines Telstra's strength as the leading telecommunications and IT services provider in Australia with ShoreTel's proven UC technology leadership and the system's low total cost of ownership.

Wireless Communications plans to offer the full range of ShoreTel UC solutions, which comprises fully integrated voice, data, video and mobile communications on an open, distributed IP architecture.

ShoreTel managing director for Southeast Asia, Vasili Triant said he is impressed with Wireless Communications' strong reputation for providing exceptional service and product excellence to enterprises in South Australia.

"This new channel partnership will enable more organizations throughout South Australia to take advantage of ShoreTel's brilliantly simple unified communications solutions," Triant said. "Wireless Communications has built a strong reputation as the leading South Australian Telstra dealer, and its long-term commitment to professional and customer-focused service aligns with ShoreTel's approach to maintaining world-class customer satisfaction through innovation and the lowest cost of ownership. By adding the ShoreTel system to its portfolio, Wireless Communications offers customers a best-in-class solution for IP telephony and unified communications."

About ShoreTel

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

About Wireless Communications

Wireless Communications Pty Ltd is a South Australian owned, Telstra Corporate Dealership. It prides itself on offering the most professional and customer focused products and services to its business clients. The company's main focus is on the implementation of 'wireless' technologies and mobility strategies for businesses. Their supply of mobile handsets, mobile wireless technologies, wireless - IP solutions, and installations all based around the Telstra network, gives them the ability to offer businesses a total business solution. For more information visit: www.wirelesscommunications.com.au