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ShoreTel Names Ingram Micro Value Added Distribution Partner

Leading IT Distributor’s Advanced Technology Division to Offer ShoreTel’s Comprehensive Unified Communications Solutions to Channel Partners
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SANTA ANA, Calif., Oct. 18, 2011 – Ingram Micro Inc. (NYSE: IM) and ShoreTel Inc. (NASDAQ: SHOR) today announced a new U.S. distribution relationship that includes the full portfolio of ShoreTel unified communications (UC) products and tools, including the latest version of ShoreTel Mobility, a smartphone integration solution that simply and intelligently integrates smartphones and tablets with most major IP PBX systems and UC systems.

“UC solutions represent a high-growth, high-margin sales and service opportunity for our channel partners and a growing IT solutions category for Ingram Micro,” says Paul Bay, executive vice president, Ingram Micro North America. “The expertise and enablement within Ingram Micro’s Advanced Technology Division will bring tremendous business and technical value to our mutual partners and assist ShoreTel in reaching its growth goals.”

ShoreTel’s UC solutions are based on their brilliantly simple IP phone system, which allows businesses to trade the expected complexity of UC solutions for plug-and-play simplicity that delivers integrated voice, video, data, and mobile communication solutions for businesses of all sizes. 

“ShoreTel is committed to providing comprehensive communications solutions that eliminate complexity and help reduce costs. Demand is high for an affordable, scalable business solution that is easy to deploy and will support an increasingly mobile workforce,” said Don Girskis, senior vice president of worldwide sales, ShoreTel. “By teaming with Ingram Micro and leveraging its Advanced Technology Division, we are empowering our partners to easily implement the brilliantly simple ShoreTel solution, which gives customers more time to focus on their business at hand.” 

Making Mutual Investments in Partner Enablement

As part of the new value-added distribution relationship, Ingram Micro and ShoreTel are co-investing in dedicated technical support staff, market development managers, and cross-trained sales engineers.

In addition, Ingram Micro’s Advanced Technology Division will offer targeted sales, technical and business development training and education. These collaborative, business-building resources are designed to help channel partners establish and grow a successful ShoreTel business and generate greater sales and service opportunities around UC solutions. 

“We're pleased with the new relationship between ShoreTel and Ingram Micro, as it enhances our route to market for customers,” said Bob Plessett, Principal at Teleswitch. “ShoreTel and Ingram Micro share a philosophy to bring innovative solutions to market that provide an easier and more profitable way for channel partners to deploy and manage.”

Solution providers interested in becoming a ShoreTel reseller, please contact your local Ingram Micro sales representative.

About ShoreTel, Inc.

ShoreTel, Inc. (NASDAQ: SHOR) is a provider of business communication solutions whose brilliantly simple unified communications platforms, applications and mobile UC solutions promise a new rhythm of workforce engagement and collaboration. With costly complexity eliminated by design from its award-winning, all-in-one IP phone system, UC and contact center solution, and its industry-leading hosted phone system, workers enjoy a freedom and self-reliance that other providers can’t match. Users have full control to engage and collaborate, no matter the time, place or device, for the lowest cost and demand on IT resources in the industry. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit shoretel.com or shoretelsky.com.

About Ingram Micro Inc.

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics, technical and financial support, managed and cloud-based services, and product aggregation and distribution. The company is the only global broad-based IT distributor, serving more than 150 countries on six continents with the world’s most comprehensive portfolio of IT products and services. Visit www.ingrammicro.com.

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Press Contacts:

Marie Rourke
WhiteFox Marketing (for Ingram Micro)
(714) 292-2199
marie@whitefoxpr.com

Jessica Ravenna
Edelman (for ShoreTel)
(650) 762-2920
Jessica.Ravenna@edelman.com