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ShoreTel Names Industry Veteran Joe Vitalone Vice President of Sales and Business Development

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SUNNYVALE, Calif., October 5, 2005 - ShoreTel, Inc., the fastest growing IP PBX company in the United States and the leader in customer satisfaction, today announced that Joe Vitalone has been named vice president of sales and business development. Vitalone succeeds Janet Gregory, who has overseen a 96 percent growth in sales during the last fiscal year and has led ShoreTel to its high-growth position. Vitalone, the senior sales leader in a number of very successful telecommunications companies, will report to John W. Combs, ShoreTel's president and CEO.

"Janet has done a spectacular job at ShoreTel, and we're all very sorry to see her go," said Combs. "However, we certainly respect her passion for working in smaller organizations, and we wish her the best in her new ventures. The good news is that we were able to attract Joe Vitalone to lead our company to $1 billion in revenue. I've had the opportunity to work with him in the past, and I can assure you that his professionalism, commitment and integrity are second to none. As I evaluated potential candidates for the position, Joe was absolutely number one on my list."

Vitalone began his sales career at Mitel, and then entered the video conferencing market in its early days as the sales leader for PictureTel, followed by ViaVideo Communications (which was subsequently acquired by Polycom). Vitalone was the Vice President of Sales and Business Development for Polycom in 2000, driving their marketshare to 75% of the audio speaker phone market and 56% of the worldwide video conferencing market. Vitalone's team delivered over $225M in annual sales. Most recently, Vitalone was Senior Vice President of Worldwide Sales at Covi Technologies, a company that is designing the industry's first end to end HDTV surveillance equipment.

Vitalone's extensive resume also includes sales and business development management positions at Siemens, AT&T Wireless, and Wire One Technologies. Vitalone holds a B.A. in Business and Public Relations from Western Kentucky University in Bowling Green, KY.

"I'm very excited to be joining ShoreTel - a company that has a great reputation for delighted customers and enthusiastic channel partners," said Vitalone. "The momentum is certainly here for ShoreTel to be the market leader, and I'm looking forward to the opportunity of being part of this talented team."

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com or call 1-877-80SHORE