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ShoreTel Mobility 7 Redefines the User Experience for the Mobile Generation

New user interface and integration with mobility solutions deliver an end-to-end UC solution for companies of all sizes
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SUNNYVALE, Calif., July 16, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced the availability of the ShoreTel Mobility 7 software release, which offers unified communications (UC) capabilities with a completely redesigned user interface and simplified integration to boost workforce productivity for iPhone® and Android™ users. With ShoreTel Mobility 7, users can transform their iOS smartphone or tablet into a desk phone with the ShoreTel Dock, which is now available for ordering.

The new “Today” screen in the application integrates with the native calendar on Android and iOS platforms. The ShoreTel Mobility Client automatically displays conference calls on the mobile user’s calendar and allows for one click access to web and audio conferences. A simple “Join” button automatically dials the specific conference call and enters the conference participant code – freeing users from juggling apps while trying to memorize numbers and PIN codes.

“ShoreTel Mobility software is already a key tool for our mobile employees, and we’re looking forward to using the new features, especially the innovative ‘Today’ screen that eliminates the complexity of joining conference calls when employees are on the go,” said Mike Segall, director of IT Infrastructure at Flotek.

ShoreTel Mobility 7 also integrates with ShoreTel Conferencing so that users can switch to the presentation view with a single click, which provides both audio and visual participation. When a user launches a conference from a meeting invite, the “Call Me” option opens ShoreTel Mobility, while clicking the link launches the ShoreTel Conferencing app.

Personal dial support allows for non-business calls to be placed with the users’ cellular caller ID through the ShoreTel Mobility app, eliminating yet another need to continuously switch back and forth between voice apps. Per-call selections are available in a contextually aware drop down menu, which provides options for personal caller ID, Wi-Fi or cellular.

“Enterprise end users expect mobile UC clients to be as intuitive and easy to use as consumer apps found on a wide variety of smart phones and tablets,” said Brian Riggs, principal analyst at Ovum. “This increases adoption of UC in the enterprise, helping businesses to derive the most benefit from their IT investments, while reducing training costs, resulting in a lower TCO of UC solutions purchased. ShoreTel Mobility 7’s rich set of integrated voice, conferencing and collaboration, presence, IM, and other features presents businesses with the communications tools central to successfully deploying UC.”

ShoreTel Mobility 7 also makes it easier than ever for ShoreTel’s distribution network of VADs, service providers and resellers to address the increasing demand from businesses of all sizes for a fully integrated ShoreTel unified communications solution.  

“Our channel is a buzz of excitement with the customer interest in ShoreTel Mobility and the ShoreTel Dock. With our latest software release, resellers can deliver a fantastic and intuitive experience for end users and IT administrators alike,” said David Petts, senior VP of worldwide sales at ShoreTel. “As a result, customers are able to integrate leading smartphones and tablets securely, simply and cost-effectively into existing enterprise communication applications and infrastructure to provide greater flexibility and increased productivity.”

Availability
ShoreTel Mobility 7 supports more than 50 mobile devices across the Android, Apple® iOS and BlackBerry® (up through 7.1) platforms. The release includes enhanced integration with ShoreTel’s two UC platforms, premise-based and hosted, along with directory query integration and instant messaging whether a company is running ShoreTel, Microsoft® OCS or Lync® Instant Messaging and Presence Server (IMPS).

ShoreTel Mobility 7 solutions are available to ShoreTel’s on-premise customers, ShoreTel Sky customers, and SIP-supported IP PBXs from Avaya and Cisco Systems. Feature availability and device support may vary by platform.

ShoreTel Mobility 7 integrates with the ShoreTel Dock to provide business grade audio quality, a consistently charged mobile device battery and the ergonomic comfort of a deskphone. Both are now available to order from qualified ShoreTel reseller partners.    

 

About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.

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ShoreTel and the ShoreTel logo are trademarks or registered trademarks of ShoreTel, Inc. in the United States and/or other countries. All other trademarks, trade names and service marks herein are the property of their respective owners.