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ShoreTel Integrates Voicemail with Highly Reliable Distributed Architecture

New ShoreGear Family of V Switches helps ensure access to business-critical voicemail applications in the event of WAN failure
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SUNNYVALE, CA, January 22, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, has unveiled a new family of ShoreGear® Voice Switches that extends the company's unique single-image distributed architecture to voicemail and auto-attendant applications. By integrating support for these capabilities into its switches, ShoreTel expands its leadership in the UC industry by reducing the cost and complexity of deploying a highly reliable and robust voicemail and auto-attendant system across multiple locations. With the ShoreGear 50V, ShoreGear 90V and ShoreGear 90BRIV switches, organizations can ensure local access to voicemail even in the event of WAN downtime.

NEWS HIGHLIGHTS

  • ShoreTel continues to extend the capabilities of its distributed and robust communications platform, making UC easier, more reliable, and more cost-effective to deploy.
  • More Flexibility: The ShoreGear family of V switches gives our companies greater flexibility to deploy reliable voicemail services at their branch offices by simply equipping the office with the new switch.
  • Improved Reliability: The ShoreGear family of V switches stores voicemail messages on highly reliable Compact Flash Card technology, offering superior reliability over traditional disk drives.
  • Small Footprint: To conserve space in the data center, the ShoreGear V switches are packaged in 1U half-width chassis and occupy no more rack space than the ShoreGear 50, 90 and 90BRI models.

FEATURES

  • The ShoreGear 50V switch supports up to 50 IP telephones, two analog extensions and four loop-start trunks. It also supports 50 voicemail boxes with 22 hours of voicemail storage.
  • The ShoreGear 90V switch supports up to 90 IP telephones, four analog extensions and eight loop-start trunks. It also supports 90 voicemail boxes with 56 hours of voicemail storage.
  • The ShoreGear 90BRIV switch supports up to 90 IP phones, four analog extensions, and four BRI ports (eight channels). It also supports 90 voicemail boxes with 56 hours of voicemail storage.

QUOTES

"Voicemail is an essential component of business-critical communications and, as such, it is one of the key pillars of a unified communications platform. For today's workers, voicemail is a crucial business tool that must be accessible anytime, and from anywhere. By integrating voicemail into a distributed architecture through the new ShoreGear V switches, ShoreTel has made it possible for companies to cost-effectively increase the reliability and accessibility of their voicemail, leading to greater productivity and improved customer service."

- Kevin Gavin, vice president of marketing, ShoreTel

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.