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ShoreTel extends its worldwide presence with official launch in France

Following the recent appointment of Paul-Emile Guyon as Regional Manager for France, ShoreTel expands its local network of partners to support the launch of its end-to-end IP and unified communications solutions
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PARIS, 16 June, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, announced the official launch of its range of voice over IP (VoIP) and UC solutions in France. This represents the next step in ShoreTel's increasing popularity among European businesses, and its continued growth and leadership in the global IP and UC marketplace.

Unlike most traditional UC solutions providers, ShoreTel uses a fresh approach and delivers 100 percent of its solutions through the expertise and experience of local value-added resellers and service providers. Given the importance of its sales network, ShoreTel has developed an innovative and superior partner program dedicated to ensuring successful teamwork, and will soon host a series of local seminars, demonstrations and exhibitions in France in order to recruit a customer-focused, forwarding thinking channel of resellers."

"To kick off our official presence in France, I'm pleased to announce our latest selling agreement with HL2D, a leading provider of VoIP, and partnering contracts with several active resellers, including Serenis, Alter Telecom, UP Networks, United Telecom, and Ipeva" said Paul-Emile Guyon, ShoreTel regional manager for France. "Due to the brilliant simplicity and low total cost of ownership of our solutions, ShoreTel has rapidly gained momentum in the VoIP market, and is one of fastest growing UC providers in the world. We are looking forward to expanding our network in France so that our customers there can take advantage of our advanced technology and business benefits, including the system's high availability, scalability and ease of management."

ShoreTel's VoIP system is based on a distributed architecture designed for reliability and manageability, and includes ergonomically designed phones, state-of-the-art, highly reliable switches, and feature-rich software for enterprise-class functionality at a low total cost of ownership. ShoreTel is renowned for its commitment to customer satisfaction and has been named Best VoIP Provider for five years in a row by independent industry research firm, Nemertes Research.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.