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ShoreTel Delivers a Highly Adaptable Six-Line, High-Resolution Color IP Telephone

With Gigabit Ethernet connectivity and Bluetooth headset integration, the ShorePhone IP 565g fosters productivity and collaboration
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SUNNYVALE, CA, January 29, 2008 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications solutions, today announced the ShorePhone™ IP 565g, a six-line IP telephone fully equipped with a high-resolution color display, Gigabit Ethernet connectivity and new Bluetooth headset integration. This ergonomically designed IP telephone addresses the communication needs of busy executives, their administrative assistants, and other demanding professionals. The easy-to-use ShorePhone IP 565g telephone is a high-end component of ShoreTel's unified communications solution, which enables businesses to seamlessly integrate communications with business processes, helping to create a more collaborative and productive enterprise.

The use of color display technology in consumer products, driven by demand for more attractive, easier-to-use devices such as mobile phones and GPS systems, has raised the expectations of many enterprise users regarding their desktop telephones. The ShorePhone IP 565g features a high-resolution backlit color screen that makes it easy for users to see important call information such as Caller ID, missed calls and voicemail indicators. They can also see clear and intuitive indications of call status, such as hold or mute status. These features, along with support for six lines, help ensure efficient communications and productive telephone calls. Support for Bluetooth headsets adds greater flexibility and comfort for callers who spend a lot of time on the telephone.

The ShorePhone IP 565g is ideal for organizations deploying Gigabit Ethernet to the desktop. The built-in Gigabit Ethernet switch eliminates the need for multiple network drops to workspaces by extending full Gigabit speeds to the PC connected to the IP telephone's Ethernet switch. The ShorePhone IP 565g complements the mid-range ShorePhone IP 265 color telephone, giving customers color display options across the ShoreTel product line.

"ShoreTel continues to broaden its unified communications solutions to help businesses streamline their business processes and achieve the highest levels of employee productivity," said Steve Timmerman, vice president of marketing at ShoreTel. "With the unique combination of features in the ShorePhone IP 565g, ShoreTel has set a new standard for usability and manageability, and created a sophisticated telephone to help the most demanding users stay productive."

The ShorePhone IP 565g is a high-performance telephone with crystal-clear audio quality, featuring a wideband audio codec that supports seven full octaves of human sound. A high fidelity, full-duplex speakerphone also delivers exceptionally clear audio. Like all ShorePhone IP telephones, the IP 565g simplifies telephony tasks including call transfer, conferencing, call pick up, call parking and intercom, even in multi-site enterprises. Plug-and-play installation, with automatic discovery and centralized management via ShoreWare® Director, makes administration fast and easy. As new software releases become available, the IP telephone can be automatically updated via network downloads.

Price and Availability

The ShorePhone IP 565g is available now in the U.S. Canada, Australia and EU countries and requires the latest ShoreTel system software release - ShoreTel 7.5. Pricing is US $599, 480 euros, UK 310 pounds. Availability is expected in New Zealand later in the first quarter of 2008.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications systems. ShoreTel enables companies of any size to seamlessly integrate all communications-voice, data, messaging-with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-877-80SHORE.