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ShoreTel appoints John Howard as the new Managing Director for ShoreTel EMEA

Howard to continue leading ShoreTel's growth in the region with expansion into new EMEA countries
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LONDON, 23 September, 2009 — ShoreTel® (Nasdaq: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications(UC), today announced John Howard has been appointed managing director for Europe, Middle East and Africa (EMEA). In this role, Howard will be responsible for continuing ShoreTel's growth in the region and expansion into new countries, and for bringing the many benefits of integrated IP communications to companies of all sizes throughout EMEA.

Howard joins ShoreTel from Avaya, where he held a number of senior level management positions over the last five years, including UK channel director and EMEA channel sales director, working with a variety of SMB and enterprise channel partners. Prior to Avaya, John built a track record of success at both 3Com and Compaq in a variety of sales management positions. John has more than 15 years of experience in sales, marketing and business development in the European telecom and networking marketplace.

"We are delighted that John has joined our team," said John W. Combs, ShoreTel president and CEO. "His expertise and vision will play a key role in driving ShoreTel's growth in EMEA and will help us respond quickly and effectively to both current and future market opportunities."

"ShoreTel's unique and brilliantly simple approach to IP-based communication solutions is what separates it from the competition," Howard explained. "ShoreTel has seen excellent growth over the past two years with sales tripling in EMEA during this time. I am confident ShoreTel will continue its strong growth and expand further in the EMEA region."

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.