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ShoreTel appoints Barry Dillon as the Country Manager in Ireland

New Country Manager to expand ShoreTel's presence in Ireland and manage the growing reseller network
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LONDON, 14 September, 2009 — ShoreTel® (Nasdaq: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications(UC), today announced the appointment of Barry Dillon as the new country manager for Ireland. As country manager, Dillon is responsible for expanding ShoreTel's presence in a growing voice over IP (VoIP) and UC market place, and for bringing the many benefits of integrated IP communications to companies of all sizes throughout Ireland. He also will manage the development of ShoreTel's reseller network to support these growing opportunities.

Dillon has more than ten years of experience in the telecommunications industry, having worked for Alcatel, 3Com and Nortel prior to ShoreTel. As country manager for Nortel in Ireland, he was responsible for the enterprise business program within Nortel. More recently he led a Pan-European initiative on sales effectiveness in EMEA, and also managed the sales activities around a major Pan European customer, driving the development and management of Nortel's enterprise and carrier hosted portfolio in Ireland, the United Kingdom, Germany and Czech Republic.

"We are delighted that Barry has joined our team," said Mark Swendsen, ShoreTel managing director, EMEA. "His expertise and vision will play a key role in driving ShoreTel's growth in Ireland and will help us respond quickly and effectively to both current and future market opportunities."

"ShoreTel's unique and brilliantly simple approach to IP-based communication solutions is what separates it from the competition," Dillon explained. "We already have a number of resellers here in Ireland who are excited about the system's reliability, scalability and ease of use, and are looking to form partnerships to assist customers in meeting their communications needs and significantly reducing costs. Many customers, including CPL, Ireland's largest recruitment specialist, have already benefitted from cost savings and efficiency gains after deploying the ShoreTel UC system."

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com.