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ShoreTel and Connector Systems partner to deliver VoIP solutions "Downunder"

New Zealand-based Connector Systems Ltd is ShoreTel distributor for Australia and New Zealand; agreement underscores ShoreTel commitment to channel model worldwide
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SUNNYVALE, CA, April 3, 2006 - ShoreTel, Inc., the fastest growing IP PBX company worldwide and the leader in customer satisfaction, today announced a channel partnership with Connector Systems Ltd. of New Zealand. Under the terms of the agreement, Connector Systems will distribute ShoreTel's full line of IP telephony solutions for Australia and New Zealand.

This partnership underscores ShoreTel's aggressive expansion into international markets and its commitment to the distribution channel model abroad as well as at home. Channel partners have played a crucial role in ShoreTel's success, and increasing numbers of ShoreTel customers are located outside the United States or are implementing ShoreTel IP phone systems that span borders and oceans.

"ShoreTel has experienced strong interest from Downunder, so we know Connector Systems will be critical in driving reseller business through those regions," said John W. Combs, president and CEO of ShoreTel. "This agreement immediately benefits our mutual customers by combining two powerful tools-Connector Systems' proven distribution reach and ShoreTel's capability in delivering cast-iron reliability into VoIP networks."

Founded in 1979, Connector Systems is a complete source of enterprise network infrastructure products for Australia and New Zealand. ShoreTel completes a lineup of industry-leading converged technologies for 21st-Century businesses.

"Our solution offering now covers the entire technology loop, from cabling, routers, and switches to advanced voice and video applications. The manufacturers we represent are world leaders in their respective fields, and ShoreTel is a natural addition," said Connector Systems CEO Andrew Gurr. "We are excited to represent ShoreTel in Australia and New Zealand. IP telephony is the most significant advancement in telecommunications in decades, and it is a tremendous opportunity to be able to offer ShoreTel's award-winning VoIP solutions.

"ShoreTel's IP-based voice technology is a new class of solution, utilizing architecture principles that are distinct from all other available VoIP platforms. ShoreTel's IP telephony solutions enable businesses to deploy utterly reliable, premium-quality voice services across their traditional data networks."

ShoreTel hit the technology headlines recently by repeating its clean sweep of Nemertes Research's annual customer satisfaction survey. In the study, Nemertes asks enterprises to rate their VoIP vendors in nine categories: cost, technology, VAR expertise, ease of use, management, customer service, solution experience, product features, and overall performance. For the third year in a row, businesses placed ShoreTel at the top in every category.

About Connector Systems Ltd

Connector Systems Ltd was founded 25 years ago as a result of the growing demand for structured cabling solutions. Since then, Connector Systems moved into enterprise networks, rapidly establishing itself as an important source for complex solutions. Connector Systems recently won the much contested $11 million IC&T contract with the New Zealand Ministry of Education. For more information about Connector Systems Ltd, visit www.connectorsystems.co.nz

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company worldwide and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com/ or call 1-877-80SHORE