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ShoreTel adds two key executives to global management team

Names Steve Timmerman as Vice President of Marketing and John Jarvis as European Managing Director
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SUNNYVALE, Calif., March 15, 2005 - ShoreTel, Inc., the innovation leader in enterprise IP telephony, today announced that it has strengthened its management team, tapping two industry veterans for prominent positions. Steve Timmerman has joined the company as vice president of marketing and will lead ShoreTel's global marketing and business development initiatives. John Jarvis, named European Managing Director, will head up all European operations. Both seasoned executives with decades of experience in communication technology companies, they report to ShoreTel President and CEO, John W. Combs.

"Steve and John bring to ShoreTel an in-depth understanding of business and marketing strategy along with extensive experience in growing communication companies," said Combs. "Their experience, track record and skill set complement our management team and will help fulfill our mission to deliver innovative communication solutions, accelerate productivity, increase our global presence and deliver delighted customers."

Timmerman's prior experience includes serving as vice president for Bermai, where he directed all marketing and business development activities for its wireless products. As vice president of marketing for Proxim, he was responsible for marketing indoor and outdoor wireless networking products and building the company into a market leader. Timmerman held several key management positions at Octel Communications (the voicemail company) up through its acquisition by Lucent Technologies. He also worked with McKinsey in San Francisco and Europe. Timmerman holds a bachelor's degree in Mechanical and Aerospace Engineering from Princeton University and a master's degree in Business Administration from Harvard University.

"ShoreTel is the fastest-growing company in the booming IP telephony market," said Timmerman. "The company has developed a unique distributed architecture that is ideal for multi-site customers. ShoreTel also sets the gold standard for ease of installation, management, and use. I'm looking forward to working with such a world-class organization to bring the full promise of VoIP to the distributed enterprise."

Jarvis has extensive international experience in the business application of leading-edge information technology from both the manufacturing and services sides of the IT and telecommunications industries. He served as CEO for Ram Data, a subsidiary of BellSouth and the leading mobile data network operator in the UK. He also served as Chief Executive for BIS Information Systems, owned at the time by Nynex, with responsibility for revenue of £55 million from operations in the UK, USA, France, Germany, Italy, Japan and Australia. As president and CEO of Mitel Corporation, his achievements included returning the company to profitability after four years of losses, which had approached $380 million cumulatively; streamlining the corporation by integrating three overlapping subsidiaries, and rationalizing manufacturing operations across sites in Canada, USA, UK, Hong Kong and China. During 12 years with PA Computers and Telecommunications, a subsidiary of the PA Consulting Group, he moved from senior consultant through divisional director and president of the North American subsidiary to group chief executive, responsible for all computer and telecommunications consultancy world-wide. Jarvis earned a BA in Mathematics and an MA from Oxford University.

"ShoreTel's multinational customers have led the way to the company's global expansion," said Jarvis. "The growing demand for ShoreTel's premier distributed VoIP system requires a strong international presence to deliver the stellar support the company is known for in the US."

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company in the United States and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com or call 1-877-80SHORE