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Paramount Parks Goes With Shoreline Communications IP Voice System

Reliability, TCO and Freedom Were Key To Decision
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SUNNYVALE, CA, May 8, 2001 - Shoreline Communications, the leading provider of enterprise-class IP voice communication systems, today announced that Paramount Parks has implemented Shoreline's award-winning IP voice communications system to support its advanced communications needs.

Paramount Parks is a subsidiary of Viacom and one of the largest theme park companies in the world, entertaining about 13 million visitors per year. Paramount compared multiple legacy PBX, centrex, and IP-PBX product offerings before deciding on Shoreline.

"Shoreline gave us a voice solution with no compromises," commented David J. Burkart, vice president of technology for Paramount Parks. "Not only did we get the reliability and applications we required, we also got the freedom to choose everything from hardware to handsets. No one else offered us such a compelling voice model, especially from a TCO perspective."

"While we paid in advance for installation support, we eventually received a refund as we never ended up using it," continued Burkart. "The Shoreline system was so easy to install that we did it ourselves, without the need for onsite support. We knew it was easy; we just didn't know it was that easy."

"The team at Paramount Parks installed and now manage a voice communications system with no onsite support," said John Fazio, president and CEO of Shoreline Communications. "Like many other Shoreline Communications customers, they have dramatically reduced their TCO and assumed the ability to manage their own voice system, without the need for costly onsite support. This is the future of enterprise voice communications."

About Shoreline's IP Voice Communications System

At the heart of the Shoreline system is the standards-based Distributed Internet Voice Architecture (DIVA), which uniquely distributes software call control intelligence across multiple local or remote locations, rather than centralizing it at the network core. DIVA gives companies a simple, modular approach to building a distributed, easily scalable IP voice communications system with no single point of failure. DIVA enables a customer to deploy a Shoreline system across virtually any number of sites, yet still manage all distributed resources as a single, integrated IP voice communications system. This greatly simplifies such normally complex configuration and administration tasks as adds, moves, and changes.

About Shoreline Communications

Shoreline Communications Inc. has been making IP voice communications a reality in the enterprise since October 1998, shipping more than 40,000 IP voice ports to enterprise and service provider customers. The award-winning Shoreline IP Voice Communications System is a platform based on Shoreline's Distributed Internet Voice Architecture (DIVA), designed to meet requirements of enterprise and emerging service provider customers for scalability, reliability, and manageability. In addition, the Shoreline system provides both a rich set of integrated voice services as well as standards-based interfaces to 3rd party voice applications that enhance personal and organizational productivity. For more information, visit www.goshoreline.com or call 1-877-80SHORE.

About Paramount Parks

Paramount Parks, a unit of Viacom Inc., is a leading developer and operator of regional theme parks and location-based entertainment attractions. The company currently manages: Paramount's Kings Island (Cincinnati, Ohio); Paramount's Kings Dominion (Richmond, Va.); Paramount's Great America (Santa Clara, Calif.); Paramount's Carowinds (Charlotte, N.C.); Paramount Canada's Wonderland (Toronto, Ontario, Canada); and Star Trek: The Experience™ at the Las Vegas Hilton (Las Vegas, Nev.).