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IBM and ShoreTel Announce General Availability of ShoreTel for IBM Lotus Foundations

SMBs Show Early Preference for "UCC-in-a-Box" Integrated Communications and Collaboration Solution
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VOICECON, Calif., March 23, 2010 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), and IBM (NYSE: IBM) today announced that general availability of ShoreTel for IBM Lotus Foundations is planned for the second quarter of calendar year 2010. ShoreTel for IBM Lotus Foundations is a unique unified communications and collaboration (UCC) offering for small and midsize businesses.

This affordable, "UCC-in-a-box" solution is designed for the SMB budget and combines comprehensive enterprise-class UCC features, including mobility, security, email, presence, instant messaging and advanced IP telephony, in an appliance-based solution. With survival dial tone and built-in redundancy, ShoreTel for IBM Lotus Foundations contains integrated intelligent data backup for enterprise-level reliability. The solution is quick and easy to deploy in just a few clicks, and does not require on-site expertise, so SMBs can focus on running their business, not IT.

By leveraging ShoreTel's unique IP-based communication technology, the IBM Lotus Sametime Unified Communications & Collaboration platform and IBM innovations such as autonomic self-healing and self-managing features, ShoreTel for IBM Lotus Foundations brings powerful, affordable and easy to manage communication features to the SMB market for the first time.

The ShoreTel for IBM Lotus Foundations solution has already been successfully deployed and used at several SMB customer locations.

"We were moving into a new office space and needed the features of an enterprise-level phone system that would meet the resource restrictions of a smaller company. ShoreTel for IBM Lotus Foundations met all of our requirements and reduced the amount of additional infrastructure required, while leveraging our existing infrastructure to reduce the total cost of ownership," said Jason Dill, Senior Technical Consultant, TeamCentric Technologies, Missouri. "Now we have all the enterprise-level features we need and full integration with IBM Lotus Notes applications and clients so our end users have everything they need at their fingertips to communicate and collaborate more effectively."

NEWS HIGHLIGHTS

ShoreTel for IBM Lotus Foundations delivers UCC to the SMB in an innovative, cost-effective and brilliantly simple manner. This breakthrough solution offers powerful and easy-to-manage UCC features to businesses requiring less than 500 phone lines, including:

  • Automatically adding users on the appliance and PBX
  • Autonomic configuration of basic PBX features and functions
  • The ability for users to self-configure phones by plugging into an Ethernet jack
  • A reduction in set-up time

A growing number of resellers are already engaging with ShoreTel distributor, ScanSource Communications, to offer this solution.

"The solution from ShoreTel, Sametime and Foundations is a great fit for small and mid-sized businesses who want to deploy a unified communications and collaboration solution into their business quickly and securely," said Bruce Morse, IBM vice president of unified communications software. "It's clear that ShoreTel is an innovator in delivering UC solutions that measure up in terms of simplicity, cost, functionality, scale and reliability, and we are delighted to be moving forward together in this growing technology space."

"Small businesses don't have the same financial resources as larger enterprises, but they do expect the same reliability, flexibility, and powerful features from their communications system," said John W. Combs, CEO and president, ShoreTel. "With the release of ShoreTel for IBM Lotus Foundations, we're offering the industry's first full-featured unified communications and collaboration solution at an affordable price point and without the overhead of other, more complex solutions."

"Together, IBM and ShoreTel are delivering a solution that will allow for a comprehensive UC offering, enabling our reseller community to help improve the way end users communicate in a business setting," said Buck Baker, president, ScanSource Communications. "As the only source for this innovative UC solution, resellers will be pleased to know that ScanSource Communications can help configure and integrate the solution, as well as offer financing support, education and training opportunities and marketing services to help them better promote their business, all while the reseller focuses on enhancing and strengthening their sales and customer service."

VoiceCon 2010 attendees can view a demonstration of ShoreTel for IBM Lotus Foundations by visiting Booths 909 and 917.

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.

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