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Golden State Warriors Score a Layup with ShoreTel UC Solution

Team Adds ShoreTel System to Support Front Office Operations
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SUNNYVALE, Calif., April 22, 2013 – ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms including business phone systems, applications and mobile UC solutions, today announced the Golden State Warriors have selected ShoreTel to support front office and contact center operations. ShoreTel will provide the Warriors with a more efficient call center solution to enhance its customer experience.

“Partnering with best in class companies such as ShoreTel continues to show our dedication to being the most technologically advanced team in the league,” said Chip Bowers, the Warriors chief marketing officer. “We chose ShoreTel for its ease of installation and management, along with its flexibility and reliability, elements we needed to engage our fans.”

ShoreTel Mobility will be a critical component of the Warriors’ UC solution, enabling portions of the workforce to communicate on devices of their choosing and remain accessible whether they are at the team’s downtown Oakland headquarters or Oracle Arena. With ShoreTel Mobility, email, voicemail and texts are easily accessible, even when employees are in motion, so the Warriors staff can now respond faster and have greater choice for how they accomplish work.

“It’s a win-win as the Warriors continue to deliver on the court, and the ShoreTel IP phone system with integrated UC delivers scale and business intelligence off the court,” said Kevin Gavin, chief marketing officer at ShoreTel. “The Warriors are well positioned to effortlessly communicate with their fans using ShoreTel’s brilliantly simple UC solution.”

The Golden State Warriors are the second Bay Area team to select ShoreTel for their UC needs – the first being the San Francisco Giants. The Warriors join an impressive roster of ShoreTel NBA customers, including the Los Angeles Lakers, Washington Wizards, Brooklyn Nets and Boston Celtics.

About ShoreTel, Inc.

ShoreTel is the fastest growing IP PBX company worldwide and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. A uniquely distributed architecture extends enterprise-class voice services to every office and outpost, keeping employees fully connected wherever they go. A select, worldwide group of channel partners provide top-notch service and support. For more information, visit http://www.shoretel.com/ or call 1-877-80SHORE