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Andrew Gray Named ShoreTel EMEA Marketing Director

New appointment completes refreshed senior management team
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LONDON, 17 September, 2012 — ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple unified communications platforms, including business phone systems, contact centre applications and mobile UC solutions, today announced Andrew Gray as its newly appointed EMEA marketing director. Gray will hold a pivotal role in the growing EMEA management team and building the company’s continuing expansion and success.

Gray will help communicate the benefits of ShoreTel’s communications solutions as the portfolio sees enhancements and some significant new product introductions this coming year throughout EMEA. Gray brings over 20 years of experience in the telecommunications field, most recently as marketing director for Northern Europe at Colt Technology Services where he was responsible for the commercial and strategic success of the wholesale and SME sales divisions.

“Andrew is a key hire for ShoreTel here in EMEA,” said Adrian Hipkiss, managing director of EMEA, ShoreTel. “As we invest in our partners and grow our business across the region, Andrew will be central to how we communicate, engage and delight our partners and customers. As a well known face in our industry, I am looking forward to working with Andrew to fulfill the potential of the ShoreTel business in Europe.”

“I have watched ShoreTel flourish over the past decade and am looking forward to joining the new management team in EMEA at an exciting time,” concludes Andrew Gray. “ShoreTel’s ecosystem of partners, its team of industry experts and its industry leading customer satisfaction are just some of the reasons that I am thrilled to be a part of the ShoreTel story.”

About ShoreTel, Inc.

ShoreTel, Inc., (NASDAQ: SHOR) is a leading provider of Pure IP unified communications solutions. ShoreTel enables companies of any size to seamlessly integrate all communications - voice, video, messaging and data - with their business processes. Independent of device or location, ShoreTel's distributed software architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in Austin, Texas, the United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit www.shoretel.com or call 1-800-425-9385.