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ShoreTel Connect Application Downloads

ShoreTel Connect

However you work, it keeps you connected.

 
  1. Review Voicemails
  2. Share Screen
  3. Join Meeting With 1 Click
  4. Answer Calls on Softphone
  5. See Colleagues' Availability
  6. IM Chat
  7. Create Meetings

ShoreTel ConnectTelephony For Microsoft

The power of ShoreTel in your Skype for Business client

 
  • Control your desk phone or your ShoreTel softphone
  • Manage multiple calls
  • Access all your ShoreTel settings
  • Use the quick search to instantly dial a contact
  • View your visual voicemail
  • Works with Lync 2013, Skype for Business 2015, and Skype for Business 2016 clients

ShoreTel Web Dialer

Click to dial from your browser.

 
  • Allows you to initiate a call from any telephone number found on a web page
  • Automatically recognizes phone numbers in typical formats that are in plain text on a web page and turns them into a clickable link
  • Right-click and highlight allows dialing of non-standard format numbers
  • The web dialer is an important companion piece to some CRM integrations to provide click-to-dial functionality (works with most web based CRMs).  For example:
    • ShoreTel Microsoft Dynamics CRM integration
    • ShoreTel NetSuite integration
    • ShoreTel for Zendesk

ShoreTel App Dialer

Make a call from popular Windows apps like Microsoft Office

 
  • Using the configured hot key or clicking on a tray icon, you can dial from phone numbers in Windows applications such as:
    • Word documents
    • Excel spreadsheets
    • 3rd party Windows based CRM applications
  • Configure your own hot key combination