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Groups and Teams

Behind ShoreTel's award-winning, customer-pleasing solution are great people working together. With the emphasis on collaboration, innovation and creativity, ShoreTel employees have plenty of opportunities to contribute, and to make an impact.

Sales

An industry leader, ShoreTel's Sales organization works as a dynamic, intelligent, and cross-functional team to deliver unified business communications solutions and products to companies across the country, and around the globe. Leveraging strategic ingenuity, the team builds an exceptional customer experience into ShoreTel's award-winning, brilliantly simple solutions.

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Sales

Product Management

Product Management

This is where we dream up what’s next for ShoreTel, and where we do everything necessary to make it happen. ShoreTel’s Product Management team develops and perfects the next generation of market-leading cloud and premise-based phone systems and unified communications (UC) solutions. 

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Marketing

ShoreTel’s Marketing gurus have a passion for innovation, and a commitment to bringing great products to the market. The team communicates all aspects of ShoreTel's vision in order to make a compelling case for a world in which organizations enjoy freedom of choice: to own and manage their systems in-house, or to let our expert telephony teams handle it off-site. 

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Marketing

Global Services

Global Services

ShoreTel’s Global Services teams work together strategically to support our products, partners, and customers. Together they create and deliver an exceptional customer experience, ensuring that both ShoreTel’s cloud and premise-based solutions consistently lead the industry in customer satisfaction.

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General and Accounting

The General and Accounting organization, which encompasses HR, IT, Finance, and Legal, has the challenging but essential task of managing detailed-oriented discipline inside a rapidly growing, ever-changing, and innovative company. The teams that make up the General and Accounting group are important strategic partners to all of ShoreTel’s diverse business teams and units

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General and Accounting

Network and Systems Engineering

Network and Systems Engineering

Our Network and Systems Engineering group does everything from tracking ShoreTel's global network capacity, to handling systems architecture, technical infrastructure, network security, and service management. The team consists of creative, ambitious, and self-motivated collaborators who thrive in a constantly changing technical environment, and who are willing to go the extra mile on every project. 

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Engineering

Talented, creative, and driven to push the boundaries in all areas, ShoreTel’s software engineers are the brains behind some of the industry’s biggest breakthroughs and best products. Working on the front lines of technological innovation, our software engineers continually raise the bar on products that delight and amaze our customers. 

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Engineering

Partners

Partners

ShoreTel’s go-to-market model is heavily dependent on the right mix of channel partners. Our partner program, known as the Champion Partner Program, supports and enables a variety of Cloud and Channel partners commonly referred to in the industry as VARs, DMRs, Carriers, SIs, Agents, VADs and Master Agents. 

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