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Brandon Knight, Director, Consulting Services

Brandon Knight brings more than 25 years of experience as a business owner and consultant to the ShoreTel team, including leading operational roles in launching eight call centers and BPOs. As ShoreTel’s director of consulting services, Brandon serves as a strategic resource to help customers take a holistic look at their business operations.

As a contact center expert, Brandon is a sought-after speaker and author. Some of his more recent works are listed below:

PAST SPEAKING ENGAGEMENTS

 

PUBLICATIONS

 

Brandon Knight

Brandon Knight
Director, Consulting Services

bknight@shoretel.com
Phone: 813.325.1325
Moblie: 813.230.9036
On Twitter (@MJofCC)