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The best way to predict the future is to create it
January 10, 2017
Written by Eugenia Corrales, Senior Vice President of Solutions Group, ShoreTel
Note: This article originally appeared in VMblog.com on December 27, 2016. As UCaaS, Unified Communications as a Service, continues to expand, both globally and into the enterprise, the technology in maturing and meeting broader business needs. Some of the changes that I expect to see in 2017...
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man videoconferencing
January 05, 2017
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
Thanks to the nature of work in the digital age, there’s a good chance you’re reading this in your home office, at the airport or while working in your local coffee shop. As technology continues to untether us from the traditional desk and office, working remotely has become increasingly common. In...
Woman looking into crystal ball with man watching
January 03, 2017
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
The New Year typically brings with it a slew of predictions that may or may not come to pass. With that thought in mind, the SlideShare below takes a look back at some of the worst technology predictions of all time. The takeaway for those looking to learn from history? Keep an open mind to new...
Happy man on cell phone
December 29, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
Sam Walton, the founder of Walmart, once declared, “The goal as a company is to have customer service that is not just the best, but legendary.” Inspiring as that may be, what does a company actually need in order to deliver exemplary customer service, the kind that produces happy and loyal...
Young man doing online shopping
December 28, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
Customers want fast, easy answers to their questions, and they prefer seeking them through channels that provide the least amount of friction, writes Forrester analyst Kate Leggett. Thus, they often turn to self-service options first, making this one of the most important components of the overall...
cell phone in outdoor winter scene
December 22, 2016
Written by Pam Bednarczyk, Content Marketing Manager
This year’s holiday message is simple and sincere. From our ShoreTel family to yours, we extend our best wishes for a wonderful holiday season and a new year filled with peace and happiness.
Categories: Blog
2016 ShoreTelOne Global Partner Conference
December 21, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
The 2016 ShoreTelOne Global Partner Conference , held the week of Dec. 5 in Orlando, Fla., is over, but the many great memories from the event will live on for some time to come. The video below captures a few of our favorite conference moments. Watch it now to see -- among other things --...
Categories: Blog, Event
Space craft
December 20, 2016
Written by Angeline Chong, ShoreTel APAC Marketing
Throughout the year ShoreTel ran its annual partner loyalty program, Great Rewards 2016, to acknowledge partners across Asia Pacific for sales and achievements. Quarterly prize winners received gift vouchers for strong results selling ShoreTel solutions, and 12 major end-of-year prize winners won a...
Migrating to the Cloud? 3 Reasons to Start with Your Phone System
December 15, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
As more businesses adopt cloud-based solutions, their IT managers face the practical challenge of how to execute the transition. If you’re an IT manager looking to save time, simplify maintenance and get the most from your cloud investments, it makes sense to focus on migrating one service at a...
The Evolution of Communication
December 14, 2016
Written by Pam Bednarczyk, Content Marketing Manager, ShoreTel
The end of the year is both a time for reflection and a time to think about all that the future will hold. A new video, which premiered last week at the 2016 ShoreTelOne Global Partner Conference , takes a look back at the evolution of communication and a look forward at where the industry is...

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