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Widening the channel for growth and service excellence

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Without doubt, more organizations around the globe are realizing the cost savings and productivity gains of IP-based communications—whether they’re operating multiple offices across continents, supporting fleets of mobile workers constantly on the road, operating virtual call centers, or all three.

To support this growing demand and stay focused on our commitment to world-class customer satisfaction, ShoreTel just signed an agreement with world-class value-added distributor, ScanSource.

This agreement essentially expands the ShoreTel Champion Partner Program in North America to a worldwide, two-tier channel program designed to increase our reseller partners’ opportunities for growth and provide additional offerings for a marketplace hungry for change.

ScanSource brings deep expertise in IP telephony and UC solutions to our sales network, and shares our commitment to maintaining world-class customer satisfaction amid unprecedented growth. This agreement gives resellers even greater flexibility to offer stand-alone ShoreTel products, as well as fully integrated, multi-vendor solutions designed to best meet customer needs.

As ShoreTel continues to invest in technologies and programs that meet the changing needs of both customers and partners, we’re pleased to welcome companies like ScanSource to our family.

A key element of providing a brilliantly simple solution that helps organizations of all sizes cut IT complexity is ensuring product and service excellence. As ShoreTel grows, our investment in a global distribution strategy supports this growth, and our commitment to world-class customer satisfaction.

For more information about the ScanSource agreement, watch this video. If you are interested in becoming a ShoreTel reseller, find out more here.