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[WEBINAR] UC Deployment Options: Getting the Most Value, Flexibility & Choice

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UC Deployment Options: Getting the Most Value, Flexibility & Choice

When it comes choosing a unified communications (UC) solution, it’s likely that the wish lists of your IT staff will vary from those of your line of business (LOB) managers.

Among other things, an IT team wants a UC solution that’s easy to implement, integrate and administer. LOB managers, however, are primarily focused on the outcomes. They want easy-to-use, intuitive communications tools that will streamline workflows and improve collaboration. Each camp has valid concerns; the goal is to find a solution that will speak to everyone’s needs.

Easy, right?

No worries. An upcoming webinar, “UC Deployment Options: Getting the Most Value, Flexibility & Choice”, can help you get there.

IDC analysts Rich Costello and Amy Lind will join ShoreTel CMO Mark Roberts as together, they will look at the needs of IT and LOB managers and discuss how unified communications can address those challenges. The session will also showcase the three ShoreTel deployment models -- onsite, cloud and hybrid – and highlight new Total Cost of Operations research that demonstrates how UC can impact revenue and speed-to-market.

Costello is a senior research analyst within IDC's Enterprise Communications Infrastructure service, and is a leading member of the IDC UC research team. Lind, a research manager with IDC's Enterprise Voice & IP Communications Services program, is also a member of the UC research team.

The webinar will take place on Tuesday, October 25 at 9 am PT / 12 pm ET. Register here.

About IDC

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide.