You are here

Using VoIP as a small business solution

Facebook LinkedIn Google+ Twitter

Implementing voice over internet protocol (VoIP) has become a major trend among businesses. It is known as a cost-saving alternative to a traditional telephone service, and can produce better quality sound to improve conversations and increase productivity.

Despite the hype, many companies are still asking "What is VoIP?" according to Tech News Daily. This phone service allows employees to conduct business calls via an internet connection by transforming a voice into a digital signal. When it reaches the person on the other end of the phone, it converts back into a traditional telephone signal.

According to the news source, there are three ways to conduct a phone call with VoIP: a computer, a specific VoIP phone or through a regular phone connected to an adapter.

One technology that has evolved in the advent of the bring-your-own-device movement is mobile VoIP. Users can make phone calls on their smartphones or tablets, which can save a company money. According to Business IT, employing VoIP on smartphones or tablets can allow consumers to make unlimited phone calls for a small fee, which is perfect for employees who are always on the go.

As more phone carriers create applications for their devices that offer VoIP service, small companies should consider this investment to improve business efficiency.