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Telework demands can be met with improved unified communications solutions

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Many professionals worldwide are demanding more opportunities to work remotely. Teleworking has been known to improve productivity, employee satisfaction and retention and work flow, and can save a business a significant portion of its budgets in more than one area. However, some businesses are slow to adopt a successful telecommuting strategy for a variety of reasons. One of the main concerns that plagues businesses is the lack of technological support for employees who work from home. However, telecommunications tools, such as VoIP service or video conferencing, can improve telework opportunities without putting a strain on the company IT budget, and provide additional benefits as well.

According to a recently Flexible Workspaces survey performed by Microsoft Canada, 55 percent of professionals feel they are more productive when working from home, and 42 percent of employers support a remote working strategy. However, over 90 percent of both groups stated that having the same technological support at home as in the office is vital to a successful teleworking plan.

 

"Organizations that will be successful in the future are those that remove the barriers between people, workplace and technology," said James Nicholson, deployment specialist for Windows at Microsoft Canada. "When you empower your people by creating a workplace that facilitates flexibility with the technology and solutions that help them to be productive wherever they are, you get the most out of your people."

Cloud VoIP solutions can help a business reach these goals more easily than legacy communications solutions because cloud-based systems are accessible from anywhere. Additionally, by implementing communication tools in the cloud, a company can save significantly on its budget, as a hosted PBX system does not have any of the maintenance, upgrade or repair costs that come with a traditional system.

 

Other concerns with teleworking have arisen as well. According to the survey, 49 percent of employers dislike not being able to meet face-to-face when employees work from home. However, video conferencing tools are becoming more common with unified communications systems, and many consumer products support video chat as well. According to City A.M., video is one of the ultimate remote working tools, as it allows professionals to communicate live, face-to-face, from any location.