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asia mobile workforce
August 16, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
The world’s mobile workforce is quite literally on the move. According to Strategy Analytics , it will reach 1.75 billion by 2020. Or, to put it another way, by the end of the decade some 42% of the global workforce will be mobile. The recent ShoreTel “Building a Better Meeting” survey paints a...
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mobile enterprise
August 03, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
When you’re evaluating your company’s business phone system , productivity might not be one of the factors that receives a lot of weight. But if efficiency is lagging, you should look closely at your communications technology for opportunities to improve employee performance, especially as the...
technology user adoption
June 20, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
The successful deployment of communications technology relies on one critical factor: high user adoption. As IT leaders and CIOs are keenly aware, significant time, money and resources are devoted to the rollout of new technologies. And yet, even the most promising deployments can fizzle in the...
virtual meeting
June 15, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
Virtual meetings get a bad rap. There’s a misperception out there that it’s more difficult to get things done or gain consensus on major issues if everyone isn’t together in the same room. Plus, as the arguments go, the tendency for attendees to crosstalk and multitask is higher, and there’s...
Globe showing digital connections
March 09, 2017
Written by Gary Gould, EMEA Marketing Director, ShoreTel
In the much loved retro series, ‘ Mad Men ’, there is a seminal episode where the executives of fictional marketing agency Sterling Cooper are hunched around a single phone to make a collective call from their plush New York boardroom to a new office in Los Angeles. Although there is a comedic...
Group of cyclists in a race
March 07, 2017
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
I love cycling – riding as well as watching a skilled road racing team going through its paces. Those guys in the peloton know all about working together. The lead rider powers along for 30 seconds or so, then slips back while the next rider takes his place, and everyone zips along in perfect...
Categories: Guest Post
The best way to predict the future is to create it
January 10, 2017
Written by Eugenia Corrales, Senior Vice President of Solutions Group, ShoreTel
Note: This article originally appeared in on December 27, 2016. As UCaaS, Unified Communications as a Service, continues to expand, both globally and into the enterprise, the technology in maturing and meeting broader business needs. Some of the changes that I expect to see in 2017...
Mother helping baby boy to walk
December 06, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
When it comes to unified communications, companies should take their time and get it right. Companies are always looking for the next big idea. But, as the old saying goes, Rome was not built in a day. Sometimes it is best to start out small, then move on to bigger things. Take unified...
Empowering the CIO
October 20, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Not long ago I moderated a unified communications panel at a CIO conference that was taking place in Hong Kong. To keep things interesting, the organizer conducted live-polling during the event, firing out questions every few minutes and quickly broadcasting the results. One of the first questions...
UC Deployment Options: Getting the Most Value, Flexibility & Choice
October 12, 2016
Written by Pam Bednarczyk, Content Marketing Manager
When it comes choosing a unified communications (UC) solution, it’s likely that the wish lists of your IT staff will vary from those of your line of business (LOB) managers. Among other things, an IT team wants a UC solution that’s easy to implement, integrate and administer. LOB managers, however...


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