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How Unified Communications Makes Escalating Issues Faster and Easier
May 24, 2016
Written by Pam Bednarczyk, Content Marketing Manager
When customers call with problems, they expect fast resolution. Don’t let an outdated phone system slow you down. If you’re relying on older technology, connecting the customer with the right person, right away could be challenging, resulting in longer hold times and callbacks. Plus, since today’s...
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3 Hot Buttons for Hosted Unified Communications
May 04, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Business focused on accelerating growth turn to cloud communications for a simple reason: It increases their agility, especially when it comes to harnessing the power of unified communications (UC) . A hosted UC solution offers simplicity, flexibility and scalability – all powerful and welcome...
5 Questions to Ask About Hybrid Phone Systems
April 21, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Modern business phone systems make it easier for people to communicate and collaborate anywhere, anytime. With a business phone system that offers united communications (UC), you can call, email, instant message and conference all from a single source. As a result, organizations realize better...
Make Life Easier for Mobile Employees
April 14, 2016
Written by Pam Bednarczyk, Content Marketing Manager
We don’t call them “road warriors” for nothing. Whether they’re salespeople, field technicians, consultants or senior executives, people who spend most of their time traveling outside of the office are a special breed. They handle long drives and longer airport security lines, fly at night so they...
NGO
March 28, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
Governments try their best, but they just can’t do everything that needs to be done. That’s why there are so many Non Government Organizations (NGOs), frequently set up by ordinary citizens, committed to tackling pressing social, political and environmental issues. One characteristic these diverse...
 3 Steps To Take Before Deploying Hybrid UC
March 25, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Successful technology deployments always start with good upfront planning. When it comes to planning for your hybrid unified communications (UC) deployment, start by deciding what you need to achieve, what your company’s strategy is for the cloud and how you want to handle the costs – all of which...
The Strengths of a Single Hybrid UC Solution
March 15, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Confidence in deploying unified communications (UC) in the cloud is growing as communications follow other applications to the cloud. While 75% of company data today lives in either public or private clouds, the amount in hybrid clouds or private, virtualized clouds kept onsite with public or...
How the Right Hybrid Phone System Can Support Growth and Minimize Risk
March 11, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Successful businesses challenge IT managers in more ways than one. The more successful the company, the greater the need for IT to adapt to meet growth requirements and help the business differentiate competitively. As opportunities emerge, mid-market and enterprise organizations must add offices (...
Enterprise Connect
March 10, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Enterprise Connect 2016 , the industry’s premier conference and exposition on enterprise communications and collaboration, concluded its four-day run today in Orlando, Fla. But while the conference may be over, no doubt that the discussions which took place among attendees, vendors, analysts and...
A Road Warrior's Guide to Remote Meetings
March 09, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Meetings are a constant – and sometimes maddening – part of our business lives. For the ‘road warriors’ among us—those not physically present in the room—joining meetings remotely can present special challenges. Thanks to today’s mobile technologies, more and more people find themselves in the road...

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