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millennials in the workplace
September 12, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
How can companies attract and retain the next generation to join the global workforce? The importance of meeting the needs of Millennials, or Gen Y, has captured a lot of attention in recent years. But, there is already new demographic on the horizon, with its own dreams and desires - Gen Z ...
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non-profit technology
September 06, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
Just the other day, a friend sent me a link to a TED Talk video that challenged a lot of the pre-conceived community expectations on the way organizations in the non-profit sector should operate. It’s a really powerful treatise on the dangers of non-profits confusing frugality with morality when it...
asia mobile workforce
August 16, 2017
Written by Frederic Gillant, Vice President and Managing Director, Asia Pacific
The world’s mobile workforce is quite literally on the move. According to Strategy Analytics , it will reach 1.75 billion by 2020. Or, to put it another way, by the end of the decade some 42% of the global workforce will be mobile. The recent ShoreTel “Building a Better Meeting” survey paints a...
mobile enterprise
August 03, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
When you’re evaluating your company’s business phone system , productivity might not be one of the factors that receives a lot of weight. But if efficiency is lagging, you should look closely at your communications technology for opportunities to improve employee performance, especially as the...
technology user adoption
June 20, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
The successful deployment of communications technology relies on one critical factor: high user adoption. As IT leaders and CIOs are keenly aware, significant time, money and resources are devoted to the rollout of new technologies. And yet, even the most promising deployments can fizzle in the...
virtual meeting
June 15, 2017
Written by Katie Kregel, Director, Global Corporate Marketing
Virtual meetings get a bad rap. There’s a misperception out there that it’s more difficult to get things done or gain consensus on major issues if everyone isn’t together in the same room. Plus, as the arguments go, the tendency for attendees to crosstalk and multitask is higher, and there’s...
Globe showing digital connections
March 09, 2017
Written by Gary Gould, EMEA Marketing Director, ShoreTel
In the much loved retro series, ‘ Mad Men ’, there is a seminal episode where the executives of fictional marketing agency Sterling Cooper are hunched around a single phone to make a collective call from their plush New York boardroom to a new office in Los Angeles. Although there is a comedic...
Group of cyclists in a race
March 07, 2017
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
I love cycling – riding as well as watching a skilled road racing team going through its paces. Those guys in the peloton know all about working together. The lead rider powers along for 30 seconds or so, then slips back while the next rider takes his place, and everyone zips along in perfect...
Categories: Guest Post
The best way to predict the future is to create it
January 10, 2017
Written by Eugenia Corrales, Senior Vice President of Solutions Group, ShoreTel
Note: This article originally appeared in VMblog.com on December 27, 2016. As UCaaS, Unified Communications as a Service, continues to expand, both globally and into the enterprise, the technology in maturing and meeting broader business needs. Some of the changes that I expect to see in 2017...
Mother helping baby boy to walk
December 06, 2016
Written by Frederic Gillant, Vice President & Managing Director of Asia Pacific
When it comes to unified communications, companies should take their time and get it right. Companies are always looking for the next big idea. But, as the old saying goes, Rome was not built in a day. Sometimes it is best to start out small, then move on to bigger things. Take unified...

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