You are here

Welcome to the ShoreTel Blog

ShoreTel Connect ONSITE Kids Plus Pediatrics
November 19, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Good communication is at the heart of every doctor-patient relationship. It’s also the lifeblood of busy healthcare practices – especially when they’re growing across several locations. Kids Plus Pediatrics, with three locations and nearly 100 employees, initially began the search for a phone...
ShoreTel Healthcare Unified Communications
November 18, 2015
Written by Chandler Harris, Content Marketing Manager
Good healthcare outcomes rely on the ability of physicians and their teams to communicate patient information quickly and accurately. All too often, though, the process is littered with obstacles. For example, outdated equipment may fail or be incapable of connecting to essential patient...
ShoreTel Small Business Unified Communications
November 10, 2015
Written by Katie Maller, Communications Manager
Small businesses have generally been optimistic about the economy during 2015. In a study released earlier this year by Wasp Barcode Technologies , 57% of respondents expected to experience revenue growth in the coming months. They also predicted that hiring new employees and increasing profit...
ShoreTel Personal Unified Communications BYOD
November 05, 2015
Written by Sharon Brown, Marketing Communications Manager
Personal Unified Communications (UC) is helping to transform Bring Your Own Device (BYOD) policies by providing improved collaboration. The research firm ZK Research defines personal UC as, “the ability to deliver a consistent set of UC services to any user, on any device in any work location.”...
ShoreTel Video Conferencing Unified Communications
October 15, 2015
Written by Chandler Harris, Content Marketing Manager
Not that long ago, businesses used online video in a limited number of ways. Its high cost and low quality made it a less-than-desirable solution for team meetings, and before high-definition cameras became common on mobile devices, it was simply impractical for a worker to try video-messaging a...
ShoreTel Unified Communications Business Continuity
October 07, 2015
Written by Chandler Harris, Content Marketing Manager
Any failure of vital services, such as communications or software solutions, quickly results in lost revenue and often a hurt reputation. The inability to operate due to communications failure leads to delays in servicing clients and responding to customer needs, ultimately leading to decreased...
ShoreTel transportation industry unified communications
October 06, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
Managing the flow of goods across the United States is no small feat. For the $1.3 trillion logistics and transportation industry, ensuring the careful and timely delivery of pallets and packages requires a high level of coordination among companies and their employees. The job is complicated:...
ShoreTel Boston Red Sox Baseball
October 05, 2015
Written by Katie Maller, Communications Manager
Boston is passionate about a lot of things, but few of them are as storied as the Boston Red Sox. Soon, Red Sox Nation will find it even easier to connect with the team, thanks to a new ShoreTel phone system that will be fully installed by the start of the 2016 season. The team will field ShoreTel’...
Categories: Customer Experiences
ShoreTel Healthcare Unified Communications
October 02, 2015
Written by Lance Mehaffey, MHA, Healthcare Vertical Program Manager
Many healthcare providers have failed to keep up with modern technology when it comes to communications. Yet inefficient communications (such as the use of pagers) during critical clinical work can cost the average U.S. hospital $1.75 million per year, according to at least one estimate . That...
Columbia Public Schools ShoreTel
September 28, 2015
Written by Lionel Tran, Global Customer Advocacy and Reference Programs Manager
ShoreTel is pleased to introduce and congratulate our ShoreTel Fan-of-the-Month for September, 2015: Chris Diggs, a ShoreTel enthusiast. Diggs is director of technology services for Columbia Public Schools, where she is responsible for the telephony needs of 3,000 employees and 18,000 students...