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6 Ways Unified Communications Improves Efficiency & Profitability
July 26, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Time is money. So, how much time / money do your employees spend in meetings? Chances are, it’s more than you think. According to research conducted by management consultants Bain & Company , about 15% of an organization’s collective time is spent in meetings. That percentage has risen steadily...
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Phone System Deployment Options: How to Avoid Buyer’s Remorse
June 29, 2016
Written by Pam Bednarczyk, Content Marketing Manager
There’s nothing worse than investing a significant amount of time and money in a new technology solution only to eventually realize the product will not live up to your expectations. For those with limited budgets, an investment that fails to deliver can damage both profits and reputations. Your...
ShoreTel UK & Ireland Partner Conference 2016
June 27, 2016
Written by Gary Gould, EMEA Marketing Director
This year’s UK and Ireland Partner Forum was literally in the clouds! On June 14th, more than 50 partners and 90 attendees ascended to Landing 42 in the heart of the City of London. The Leadenhall building – affectionately called the ‘Cheese Grater’ – is home to the highest event venue in Europe...
Avoid the Alfred E. Neuman Approach to Your Business Phone System
June 24, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Whether or not you’re a fan of Mad magazine, chances are you know the mantra of its mascot, Alfred E. Neuman. While ‘What, me worry?” has gotten its share of laughs through the years, you don’t want to follow Al’s laid back approach when it comes to your communications system. It just might result...
Webinar: Get the Skinny on Unified Communications
June 21, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Contemplating unified communications (UC) as a means of improving collaboration and productivity within your business? Looking for a comprehensive yet concise overview to get a better handle on all the aspects you need to consider? Unsure of which deployment model - onsite, cloud or hybrid - would...
ShoreTel Knocks It Out of the Park at the CIO Summit NZ
June 20, 2016
Written by Phil Morgan, Partner Business Manager
Sporting a winning partnership, ShoreTel hosted the CIO of the San Francisco Giants baseball team, Bill Schlough , in New Zealand during IDC’s CIO Summit NZ held June 8-9 in Sky City, Auckland. Bill presented to an audience of more than 100 of New Zealand’s top CIOs on how technology and innovation...
Your Next Business Phone System: 10 Dynamics That Should Dictate Your Decision
June 17, 2016
Written by Pam Bednarczyk, Content Marketing Manager
You want to replace or at least upgrade your current business phone system, but with so many choices in the marketplace today, the process can be a bit overwhelming. Do you stick with an onsite system, make the leap to the cloud, or take a blended approach via a hybrid solution? Before you begin...
5 Warning Signs That Your Phone System is Doing More Harm Than Good
June 15, 2016
Written by Pam Bednarczyk, Content Marketing Manager
If you’re like a lot of businesses, the only time you think about your phone system is when it’s not working. But the “set it and forget it” mindset can cost you in more ways than one. The way we work – and how a business interacts with its customers – has changed. So while you may think your phone...
[WEBINAR] Assessing Deployment Options for UC
June 09, 2016
Written by Pam Bednarczyk, Content Marketing Manager
Still trying to decide which business phone system deployment option – onsite, cloud or hybrid – is the best fit for your business? Then have we got a webinar for you! Telecom analyst Jon Arnold recently published a white paper focused on the business case for each of the three deployment models...
How Unified Communications Makes Escalating Issues Faster and Easier
May 24, 2016
Written by Pam Bednarczyk, Content Marketing Manager
When customers call with problems, they expect fast resolution. Don’t let an outdated phone system slow you down. If you’re relying on older technology, connecting the customer with the right person, right away could be challenging, resulting in longer hold times and callbacks. Plus, since today’s...