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Welcome to the ShoreTel Blog

April 26, 2013
Written by Liz Pedro, Customer Programs Manager
The College of William and Mary prides itself on being not just one of the very oldest institutions of higher learning in America, but also one of the top ranked universities. The school has a royal pedigree—it was chartered by King William III and Queen Mary II of England in 1693—and a rich...
Categories: Customer Experiences
April 12, 2013
Written by Jack McCarthy, Content Manager
At firms preparing their clients’ tax returns, the level of activity grows increasingly intense each year as the April 15 filing deadline approaches. For Stanislawski & Harrison, CPAs, a Pasadena, Calif.-based accountancy, the pace is no different. Michelle Racioppi Johnson, the firm’s director...
Categories: Customer Experiences
April 09, 2013
Written by ShoreTel, Brilliantly Simple
A ShoreTel Unified Communications system is a boon for financial institutions of all sizes and structures looking to improve operational efficiency, reduce costs and retain customers by providing quality service. ShoreTel’s financial customers include First Security Bank, MinnWest Bank, Colonial...
Categories: Customer Experiences
April 04, 2013
Written by Janet Hendrickson, Vertical Program Manager - Finance
Brilliantly Simple Collaboration Delivering collaboration capabilities in a uniform, easy-to-use form factor notably equates with increased productivity and reduction in spend. The resulting benefits in architecting a solid-state UC&C system, such as that created via the joint HP/ShoreTel UC...
Categories: IP Phone Systems
April 03, 2013
Written by Tricia Stream, Content Marketing Manager
We’ve recently had the opportunity to chat with many of our partners – the ShoreTel Channel who really make things happen. One reseller shared a story about meeting with a prospective customer who waivered and waffled on the idea of trying out a ShoreTel solution after ripping out his legacy system...
Categories: Customer Experiences
January 04, 2013
Written by Liz Pedro, Customer Programs Manager
“One of the big wins for us is that ShoreTel allowed us to truly centralize and bring everything under a single umbrella. The cost savings, employee productivity gains, increased customer service—it’s all here.” - Jonathan Schiller, CEO, MinnData Incorporated Minnwest Bank is one of Minnesota’s...
September 22, 2011
Written by Natalia Kagramanova, Senior Product Manager
Small businesses don’t think small. Yet, many small and medium businesses (SMBs) have looked at unified communications (UC) – and decided that UC is a grand concept that’s too big to fit their needs and budget. But times have changed, and more solutions are being tailored to be the right fit for...