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Frederic Gillant Photo
April 13, 2017
Written by Frederic Gillant, Vice President of Asia Pacific, ShoreTel
It’s a rollercoaster ride out there for retailers, often first to feel the effects of fluctuating customer demand. In fact, retail performance figures are used as the canary in the coal mine when it comes to overall economic health – because the correlation with consumer confidence and sentiment is...
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Tags: retail
February 03, 2015
Written by Nic Harris, European Network Manager at Dr. Martens
For more than 100 years Dr. Martens boots, shoes and accessories have been worn by rock stars, workmen, actors, punkers, teenagers and many other people of all ages and stripes. While our company has thrived, in 2014 we set a goal of doubling the size of the Dr. Marten retail brand by 2018. In...
August 08, 2013
Written by Adrian Hipkiss, Managing Director, EMEA
Categories: Customer Experiences
Tags: retail, UC
February 12, 2013
Written by ShoreTel, Brilliantly Simple
Valentine’s Day is just around the corner and romance is in the air! With only two days until February 14, no doubt those of us who celebrate the holiday have plans underway to show loved ones how much we care – whether it’s sending cards, giving flowers or presents or arranging a romantic dinner...
Categories: Customer Experiences
September 01, 2011
Written by Liz Pedro, Customer Programs Manager
One of ShoreTel’s largest growing industries is retail. Retail companies like AND1 , Blue Nile , Clark Pest Control , Cutter & Buck , Easton Bell Sports , Targus and many others use ShoreTel for their unified communications solutions. Retail companies are faced with managing growth and reducing...
Tags: Blue Nile, retail, UC

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